Tale of two outages #seacom #blackberry

On 10 October, South Africans wrestled with two major connectivity outages: the SEACOM undersea cable and the BlackBerry Internet Service both went down. But the outages were one thing; how users were treated was another, writes ARTHUR GOLDSTUCK. They provide a case study in both successful and disastrous public relations.

The next big shift in smartphones

Lurking beneath the headlines of the iPhone 4S launch was a signpost to the next big shift in smartphones – high end devices at low-end prices. ARTHUR GOLDSTUCK explores the meaning of a $99 iPhone 4.

BlackBerry brand so powerful in SA, consumers associate it with their right to communications

The BlackBerry brand in South Africa found itself in the midst of two seemingly disastrous public relations crises in the past two weeks. But, says ARTHUR GOLDSTUCK, both events said more about the power of the brand, and the fall-out gave it even more strength.

A history of brands and branding in South Africa

An exciting new addition to South Africa’s marketing literature come in the form of the recently published From Groot Constantia to Google: 1865 to 2010 – a colourful history of brands & branding in South Africa by Affinity Advertising & Publishing.

Backtrack: How human universals help build great brands

By understanding what humans across the globe have in common, marketers can begin to build brands that create meaningful connections between products and people. Jan Hofmeyr highlights the four most important factors that need to be considered.

The myth of the ‘digital born’

Are children really “digital born”? ARTHUR GOLDSTUCK argues that this fondly held belief is a myth. He suggests a tool used by kids that adults can also embrace to become “digital made”.

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