Are South Africans satisfied with their online shopping experience?

by Carey Finn. The latest Digital CX Report suggests SA consumers are budding brand advocates — but retailers need to iron out inefficiencies to ensure better online shopping experiences.

#Transformers: Tech, data & the looming privacy apocalypse [video]

by Charlie Mathews. In this interview, Arthur Goldstuck speaks about how technology is transforming marketing faster than ever before, and the coming privacy showdown.

#Transformers: Entrepreneur transforms rejection into resilience

by Lebogang Tshetlo & Charles Mathews. A critical part of transformation is figuring out how to deal with hardship and struggle. This skill is called resilience, and it may be learned, as Fezile Dhlamini did.

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