Charlie Stewart reviews The Social Dilemma, the latest social media takedown documentary on Netflix.
Category archives: Tech
Clicks ’n Tricks: The frustrating opacity of customer acquisition
by Charlie Stewart. We marketers continue to think we’re the only people who should be trusted to handle the complex process of customer acquisition.
#CustomerFirst: Oh, Facebook, why are you like this?
by Craig Hannabus. Oh, Facebook, you’ve gone and done it again. You’re changing your UI and have divided the world into distinct groups.
#CustomerFirst: Is data really a currency?
by Craig Hannabus. There’s been much talk lately regarding data being a currency. It’s a concept that seems sound but I’d like to challenge it.
Are South Africans satisfied with their online shopping experience?
by Carey Finn. The latest Digital CX Report suggests SA consumers are budding brand advocates — but retailers need to iron out inefficiencies to ensure better online shopping experiences.
#Transformers: Tech, data & the looming privacy apocalypse [video]
by Charlie Mathews. In this interview, Arthur Goldstuck speaks about how technology is transforming marketing faster than ever before, and the coming privacy showdown.
Zeitgeist of Now: Privacy in today’s world & what it means for brands
by Jason Stewart. Less than a decade ago, privacy was easy to achieve — not so today.
#Transformers: Entrepreneur transforms rejection into resilience
by Lebogang Tshetlo & Charles Mathews. A critical part of transformation is figuring out how to deal with hardship and struggle. This skill is called resilience, and it may be learned, as Fezile Dhlamini did.
Clicks ’n Tricks: Shop ’til Facebook drops you #coronavirusSA
by Charlie Stewart. Merchants may wish to take note of Facebook’s chequered history before rushing to embrace Facebook Shops.
Comfort in change is dynamite #coronavirusSA
by Vikash Gajjar. With digital and social media evolving every day, we need to become comfortable with change. Covid-19 proved that much. Easier said than done.