by Craig Hannabus • Tags •

#CustomerFirst: Oh, Facebook, why are you like this?

by Craig Hannabus. Oh, Facebook, you’ve gone and done it again. You’re changing your UI and have divided the world into distinct groups.

by Craig Hannabus. There’s been much talk lately regarding data being a currency. It’s a concept that seems sound but I’d like to challenge it.

by Craig Hannabus. Unbundling of services is problematic on several fronts.

by Craig Hannabus. What covid-19’s shown us is just how broken our social platforms are. It’s time for a dramatic change — do we have the guts?

by Craig Hannabus. Have we gotten the social media marketing thing right? I’ve seen so, so many strategies, approaches, and methods come and go.

by Craig Hannabus. Depending on who you talk to, voice commerce is either the next big thing or a lacklustre gimmick with no real value.

by Craig Hannabus. With the omnipresent nature of data and creative people being who they are, there are some new ideas floating around.