by Megan Power. Ongoing risk management in a constantly changing environment is not something to leave to IT, board members and cyber security experts alone.
Category archives: The Power Report – Megan Power
Power Report: Don’t let “Can I speak to a manager?” get lost in translation
by Megan Power. Suggesting that only Karens call for the manager focuses attention on the complainant, instead of the unjust policy or service failing.
The Power Report: It’s ok not to have all the answers #CoronavirusSA
by Megan Power. It’s human nature to want to sound knowledgeable; to be in control and, if we can’t, we need the assurance that someone else is. That’s not an easy ask now.
#CoronavirusSA: Corporate SA’s duty in a time of #covid19
by Megan Power. What we do now, together, will determine how quickly that final whistle gets blown. Here are a few behaviour 101s for businesses, big and small, worth highlighting at this distressing time.
The Power Report: Please Retail SA, stop going all pseudo on us
by Megan Power. I’ve always hated made-up kids’ names and it’s similar to how I feel about brands that try to impress by using inane descriptors to market their products.
The Power Report: Remember who pays your salary
by Megan Power. There’s seldom a day that passes when some public or private organisation selling a product, service or idea leaves you in no doubt that it just doesn’t get it.
The Power Report: 12 tips I learnt from listening to consumers
by Megan Power. Here’s a summary of what thousands of SA consumers would like business to do.
The Power Report: Beware what you bury
by Megan Power. Organisations that choose to ‘hide’ will pay the price. Disrespected consumers don’t respond like benevolent grandmothers.
The Power Report: Of context, cages, cats & curiosity
by Megan Power. If brands play in the pool of perpetual content, they need to beware of living in a bubble.
The Power Report: Brand promises are risky if you’re not crisis-ready
by Megan Power. Too often the pacts that brands make with us are broken, with trust eroded.