Brands & Branding: Consumer 2020

by Louise Burgers. Consumer expectations and purpose-driven marketing have to be at the heart of every major decision by brands and in the retail market today.

Brands & Branding: Transformations & emergence of brand ecosystems

by Dr Carla Enslin. The transformations identified here present fundamental outcomes and key performance variables towards the useful development of a customised brand-business metric.

Brands & Branding: Consumer disloyalty sweeping the nation

by Ailsa Wingfield. Consumers are flirting with and cheating on their favourite brands — many of which they’ve held near and dear for years.

Brands & Branding: Brand-building — key lessons & insights from Nashua

by Dr Doug Mattheus. Building a company starts by offering a solution to the needs of others. Building a brand is more complex, with many different approaches to success.

Brands & Branding: Preventing an issue becoming a crisis

by Kajsa Claude. When working in crisis communications, it’s very important to differentiate between a crisis and an issue.

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