Green Sky Thinking: Tech companies come out in the wash

by Colwyn Elder (@colwynelder) #ClickClean is a campaign aimed at increasing awareness of all the ‘dirty stuff’ we consume online, where “dirty” refers not to content but rather all those clicks, streams and shares that are still being powered by dirty energy.

Based upon the recent Greenpeace report of the same name, #ClickClean calls out the good, the bad and the ugly (or rather the clean and the grubby) in terms of tech companies using renewable electricity to power their data centres, simultaneously asking people to take action.

Colwyn ElderLeading the charge

Last month’s column asked the question “How green is your internet?” and readers will be pleased to know that tech giants Google, Facebook, and Apple lead the charge by using an increasing amount of renewable electricity to power their data centres.

Google’s vast internet ecosystem means that energy demands are high, yet 34% of its data centres run off renewable energy. This means our searches, Gmail, and YouTube videos all are being increasingly powered by clean sources of energy.

Facebook is also getting greener. At the end of 2011, the company made a pledge to move toward 100% renewable energy, largely in response to a call from its users. Facebook’s latest data centre, based in Iowa, saw US$2 billion investment in wind energy, the largest single-purchase of wind turbines in the world.

In 2012, Apple also took a seat at the table by pledging its commitment to power the iCloud with 100% renewable energy, and building the two largest privately owned solar farms in the country at its data centre in North Carolina. Apple is also working with an innovative new type of solar panel at its upcoming data centre in Nevada that concentrates sunlight up to seven times.

Turn a bit murky

But, while your conscience can rest easy when listening to iTunes and checking your Facebook page, things turn a bit murky should you want to move into work mode and share anything on LinkedIn or Twitter. Likewise for inspiration platforms Pinterest and tumblr.

And, unfortunately, Amazon remains amongst the dirtiest and least transparent companies in the sector, choosing to power its infrastructure on lowest electricity prices only and with zero reporting of its energy or environmental footprint to any source or stakeholder.

What with our online lives resulting in a collective electricity demand equivalent to the sixth largest country in the world (and an expected 60% increase by 2020), the environmental argument for a green internet is gaining traction all the time. Furthermore, costs for renewable energy are dropping alongside rising prices for fossil fuel-based electricity, making a compelling business case.

Ultimately, as proven by Facebook’s customer-demand-driven pledge, it’s we the clickers, and the increasing value we place on sustainable practice, who will encourage companies to switch.

“The Internet has helped move the world to more freedom, transparency and democracy”, says Kumi Naidoo, Greenpeace executive director. “It’s only natural that it moves the world to a clean energy revolution that will last for generations to come.”

All we need to do is #ClickClean.

Clicking Clean: How Companies are Creating the Green InternetStrategic consultant Colwyn Elder (@colwynelder) brings a global perspective to the issue of sustainability, having lived and worked in London, Tokyo, Amsterdam and Cape Town. She contributes the monthly “Green Sky Thinking” column on sustainability issues to MarkLives.

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MagLove: Crowd-sourcing covers

by MediaSlut (@MediaSlut) My choice of the best international and local magazine covers in MagLove this week:

  • Variety
  • Entertainment Weekly
  • The New Yorker
  • ColumbusCEO
  • Go!

INTERNATIONAL

Variety, 12 August 2014

Variety, 12 August 2014
A brilliant concept to illustrate the “Breakfast Battle” between the breakfast shows Today and Good Morning America!

You can read the story here. 

Entertainment Weekly, 15 August 2014

Entertainment Weekly, 15 August 2014: Kevin Spacey
Entertainment Weekly, 15 August 2014: Julia Louis-Dreyfus
I had to do a double-take (that’s probably what the editorial team tried to achieve) when I looked at the split covers for Entertainment Weekly!

It still boggles my mind a bit, but Kevin Spacey (from House of Cards) is channelling the character Selina Meyer from Veep. On the other cover, Julia Louis-Dreyfus is looking powerful as she portrays the character Frank Underwood (played by Kevin Spacey) in House of Cards!

Mind F!

The New Yorker, 25 August 2014

The New Yorker, 25 August 2014
Some light humour, which I COMPLETELY agree with, on the latest cover of The New Yorker…

ColumbusCEO, September 2014

ColumbusCEO, September 2014
I’m not familiar with ColumbusCEO magazine, but I  like the way it illustrates how TAX is sliced and diced, even though it might not be 100% accurate – the message comes across very well.

LOCAL

Go!, September 2014

Go!, September 2014
A few months ago, Weg! and Go! magazines announced a competition where they invited their (photograph-loving!) readers to send in their photos, for the chance to get their pic on the cover!

The winning cover-image is here! And it is indeed a beauty!


Find a cover we should know about? Tweet us at @Marklives and @MediaSlut.
Want to view all the covers at a glance? See our MagLove Pinboard!


MediaSlutMagLove by @MediaSlut is a regular slot featuring the best local and international magazine covers every week, recognising well thought-out, powerful and interesting (and hopefully all three-in-one) covers and celebrating the mix of pragmatism, creativity and personal taste that created each of them. The (for now anonymous) blogger behindMediaSlutknows way too much for his own good about media in South Africa, magazines in particular. His mission is to show when SA magazines fail but, most importantly, also when they succeed. If you’re looking for a library about SA magazines and news, this is your one-stop pitstop.

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Heroes & Zeros: Best & worst brands of the week #amazeballs

Andy Rice (@ricecommaandy) talks about his best and worst brands of the week — South African Antique Art & Design Association [SAADA] (best) and Bump Patrol (worst) — with Jenny Crwys-Williams (@jcwLIFE) during The Ad Feature on Talk Radio 702 (@Radio702).

Find out why these feature in this week’s Heroes & Zeros webisode by watching below:

For a fresh look at the world of advertising, Jenny Crwys-Williams of 702 Talk Radio chats to advertising critic Andy Rice on The Ad Feature, every Wednesday 2.30pm — 3pm. The filmed Heroes & Zeroes will appear on MarkLives every Friday morning as a webisode.

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FNB moves from MetropolitanRepublic to FoxP2

by Herman Manson (@marklives) MetropolitanRepublic has lost the FNB account, MarkLives has learned, which FNB has moved to FoxP2 Group.

FNB appointed MetropolitanRepublic in mid 2009 for FNB’s brand, sponsorship and Private Client portfolios and in 2011 it added the FNB Commercial and FNB Business Banking accounts.

MetropolitanRepublic was the agency behind FNB’s ‘You can help’ campaign that courted controversy in early 2013 when the ANCYL fnb(ridiculously) used it to accuse the bank of agitating ‘for an overthrow of our government.’ At the time the Presidency also felt the need to express its disappointment in the ad.

FNB’s Chief Marketing Officer, Bernice Samuels, approached for comment, failed to provide answers to specific questions relating to the agencies in question. Samuels offered the following statment instead: “First National Bank (FNB) works with a number of agencies that support our above and below the line creative campaigns. FoxP2 is one of the many agencies that we utilise to achieve these goals.”

FoxP2 Group CEO Charl Thom referred all queries to FNB. MetroplitanRepublic has yet to respond to requests for comment.

In February this year MetropolitanRepublic lost another key client when Sanlam moved its account from the agency to King James Group.

In late 2013 MetropolitanRepublic was stripped of its Loeries after it was discovered that its Grand Prix winning campaign Project Uganda campaign for MTN never really ran. The Association of Communications and Advertising (ACA), the self-regulatory body of the South African advertising and communications sector, then suspended its membership for a period of twelve months.

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Shelf Life: Häagen-Dazs snow globe

Louise Marsland (@Louise_Marsland)’s weekly pick of recent product, packaging and design launches:

  • Häagen-Dazs hosts the coolest event
  • WDC spotlights creative talent
  • and Cocoa Butter’s smooth promo.

Snow at Melrose Arch

Haagen Dazs snow globeHaagen Dazs event

Häagen-Dazs mounted the ‘coolest’ event of the year with a spectacular snowy display at Melrose Arch last week to launch its new ‘pure desire’ campaign, featuring its favoured brands and 250 VIPs.

An eight metre high snow globe was constructed at the lifestyle/business shopping mecca for the exclusive launch event, as well as further promotional events involving the public in the week after the launch.

Weekend visitors were given the opportunity to push a button to make it snow and to try and crack the code to a locked fridge – which contained a tub of Häagen-Dazs with a spoonful of diamonds worth R30 000 to be won.

“The event enhanced the global Häagen-Dazs experience and is aimed at delivering great ambience and a sensory experience so extraordinary, it captivates the senses like nothing else,” said Molemo Mathabathe, acting brand manager for Häagen-Dazs at General Mills.

“The event was the culmination of an eight week pure desire campaign where South Africans were given the opportunity to enter a competition to win a trip to Paris with their perfect partner, worth R100 000, by submitting their object of desire.”

Mathabathe said the scope of the event was a first for Häagen-Dazs in South Africa, and globally.

“Demand for attendance was overwhelming. The main attraction at the event was of course the snow globe. However we also worked with Mac Make-up, Andiccio24 and Carlton Hair to ensure that our guests were suitably spoilt from the moment they arrived.”

New design ‘platform’

New design platformAd agency Radar and Provantage Media Group have teamed up on a World Design Capital 2014 project at Cape Town’s station to help artists and designers showcase their work for free.

The simple execution involves the strategic positioning of a lightbox with ‘World Design Capital: Cape Town 2014’ branding at a strategic junction on the station so that young artists can spotlight their work to potential employers.

The lightbox is strategically positioned in an area that enjoys foot traffic from key artistic and cultural hubs in the Cape Town city bowl and the aim is to help those with artistic talent to reach creative directors and corporate art buyers.

“The messaging is bold, clear and striking and on a lightbox that is exposed to hundreds of thousands of commuters walking to the ticket office, as well as pedestrians using the station as a thoroughfare between the Artscape Complex and Golden Acre. Furthermore, thousands of people flow into the station’s concourse area from the taxi rank above the station,” explained Bruce Spilsbury, account executive at Provantage Media Group.

So, if you’re looking for new talent, you know where to go! (Hint: the station is the place with the trains that ordinary people use to get to work on… those without luxury German car budgets!)

Hair-raising time for Nivea

NiveaSalon media seems to be a hit with advertisers, as the basic, but impactful mirror decal advertising and sampling opportunities inside hair salons to a captive audience in a measurable LSM, proves popular.

Nivea is the latest brand to use Primedia Unlimited’s Salon Media to promote its well-known brand, Cocoa Butter Body Lotion and Cream.

“The two month campaign took the form of mirror decals which were strategically placed on mirrors that are in consumer’s direct line of sight while they’re in the hair salon,” said Kylie Henry, Salon Media internal sales manager.

The decal communication was seen in 25 premium and 75local hair salons across the country. Samples of the product were also handed out for customers to try on a ‘no obligation’ basis.

There was also a Facebook competition to encourage social media uptake and capture consumer data. Louise Marsland

Shelf Life is a weekly column by Louise Marsland on MarkLives. Tweet new product, packaging and design launches to @louise_marsland or email her at louise.marsland at gmail.com.

Louise has written about the FMCG, media, marketing and advertising industry for 19 of her more-than-25-year career as a former editor of magazines AdVantage, Marketing Mix and Progressive Retailing, as well as websites Bizcommunity.com and FMCGFiles. Until its cancellation, she edited the weekly Wednesday Media & Marketing Page for The New Age newspaper. She is currently the publishing editor of industry trendwatching portal, TRENDAFRiCA,for consumer insight, research and trends in Africa.

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#Top40TVratings: The most watched TV shows in SA

by SAARF & MarkLives (@marklives) A collaboration between the South African Audience Research Foundation (SAARF) and MarkLives, this SAARF/MarkLives #Top40TVratings column is a weekly roundup of South Africa’s TV audience viewership. It reveals the best-watched shows of the week before, where it ran and how many South Africans tuned in to watch.

We offer two tables, the first covering all households — free-to-air viewing (the various SABC channels and e.tv) as well as the DStv platform — and the second charting the best-watched shows on the DStv network of channels only.

SAARF/MarkLives #Top40TVratings Charts: 11 August– 17 August 2014

National

Market Target Activity
National Total Indv (incl guests) Live + VOSDAL
Counter Description (grouped) Channel Level 1 Level 2\Variable (r) AMR % AMR SHR %
1 GENERATIONS SABC 1 Soap opera LOCAL 23.7 10 179 013 71.50%
2 MFOLOZI STREET SABC 1 Drama Drama 16.9 7 247 744 54.77%
3 SOUL CITY SABC 1 Drama Drama 15.9 6 822 616 51.65%
4 MR BONES SABC 1 Movies COMEDY 13.9 5 967 444 50.79%
5 STICKS AND STONES SABC 1 Drama Drama 13.0 5 558 363 39.64%
6 SHREDS AND DREAMS SABC 1 Drama Drama 12.8 5 479 784 41.11%
7 MUVHANGO SABC 2 Drama Drama 12.6 5 394 970 44.59%
8 ZAZIWA SABC 1 Variety Variety 11.2 4 811 682 34.18%
9 SES’TOP LA SABC 1 Sitcom Sitcom 11.0 4 733 466 33.85%
10 XHOSA NEWS SABC 1 News News 10.7 4 577 486 34.95%
11 FRIENDS LIKE THESE SABC 1 Variety Variety 10.5 4 519 008 39.44%
12 SCANDAL e.tv Drama Drama 10.4 4 442 676 32.22%
13 SELIMATHUNZI SABC 1 Variety Variety 10.3 4 401 198 32.51%
14 IHAWU SABC 1 Drama Drama 10.0 4 311 082 34.67%
15 REAL GOBOZA SABC 1 Magazine Magazine 10.0 4 290 186 32.91%
16 ZULU NEWS SABC 1 News News 10.0 4 280 792 32.39%
17 MTN 8 PLATINUM STARS VS KAIZER CHIEFS SABC 1 Sport FOOTBALL(SOCCER) 9.6 4 134 345 36.40%
18 SKEEM SAAM SABC 1 Drama Drama 9.5 4 079 465 33.36%
19 1’S AND 2’S SHOW SABC 1 Music Music 9.5 4 076 911 30.56%
20 POWERBALL SABC 2 Variety Variety 8.7 3 736 853 36.35%
21 SUNDAY LIVE SABC 1 Actuality Actuality 8.2 3 512 779 26.46%
22 MADAGASCAR e.tv Movies ANIMATION 7.7 3 311 237 26.41%
23 RHYTHM CITY e.tv Drama Drama 7.2 3 077 676 25.13%
24 SPEAK OUT SABC 2 Actuality Actuality 6.5 2 804 557 33.35%
25 MTN 8 BIDVEST WITS VS ORLANDO PIRATES SABC 1 Sport FOOTBALL(SOCCER) 6.5 2 794 925 32.19%
26 FAN BASE SABC 1 Music Music 6.5 2 773 806 28.26%
27 SKEEM SAAM -R SABC 1 Drama Drama 6.4 2 746 669 58.15%
28 STUMBO STOMP AMAPANSTULA SABC 1 Variety Variety 6.1 2 618 318 26.75%
29 K’SHUBILE SABC 1 Reality Reality 6.0 2 556 290 22.33%
30 MUVHANGO -R SABC 1 Drama Drama 5.9 2 537 715 53.61%
31 ISIDINGO:THE NEED SABC 3 Soap opera LOCAL 5.8 2 487 914 18.72%
32 EMZINI WEZINSIZWA -R SABC 1 Sitcom Sitcom 5.8 2 480 852 53.49%
33 GENERATIONS -O SABC 1 Soap opera LOCAL 5.6 2 410 461 34.40%
34 THE LINK (MAGA) SABC 1 Magazine Magazine 5.6 2 403 820 23.69%
35 KHUMBUL’ EKHAYA SABC 1 Magazine Magazine 5.5 2 350 670 20.93%
36 100% YOUTH SABC 1 Variety Variety 5.5 2 346 048 23.05%
37 LOTTO DRAW LIVE e.tv Competition Competition 5.3 2 294 082 20.49%
38 GA BOSE GANGWE SABC 2 Drama Drama 5.3 2 274 074 25.44%
39 MUVHANGO -R SABC 2 Drama Drama 5.3 2 269 601 36.13%
40 THE BOLD AND THE BEAUTIFUL SABC 3 Soap opera INTERNATIONAL 5.3 2 261 489 22.90%

DStv platform only

Market Target Activity
DStv Total Indv (incl guests) Live + VOSDAL
Counter Description (grouped) Channel Level 1 Level 2\Variable (r) AMR % AMR SHR %
1 GENERATIONS SABC 1 Soap opera LOCAL 16.6 2 238 839 50.56%
2 MUVHANGO SABC 2 Drama Drama 9.5 1 286 319 32.78%
3 MR BONES SABC 1 Movies COMEDY 7.7 1 041 438 26.38%
4 ISIBAYA Mzansi Magic Variety Variety 7.0 943 657 22.08%
5 MFOLOZI STREET SABC 1 Drama Drama 6.7 911 198 20.97%
6 SCANDAL e.tv Drama Drama 6.7 903 615 20.80%
7 SOUL CITY SABC 1 Drama Drama 6.2 835 891 19.85%
8 POWERBALL SABC 2 Variety Variety 5.8 788 142 23.14%
9 ZAZIWA SABC 1 Variety Variety 5.7 776 917 17.79%
10 SPEAK OUT SABC 2 Actuality Actuality 5.6 753 683 25.50%
11 RHYTHM CITY e.tv Drama Drama 5.3 720 400 18.47%
12 SELIMATHUNZI SABC 1 Variety Variety 5.3 718 237 17.19%
13 SES’TOP LA SABC 1 Sitcom Sitcom 5.3 711 088 15.91%
14 ZULU NEWS SABC 1 News News 5.1 689 972 16.42%
15 SHREDS AND DREAMS SABC 1 Drama Drama 5.0 677 337 15.66%
16 XHOSA NEWS SABC 1 News News 5.0 674 982 15.75%
17 1’S AND 2’S SHOW SABC 1 Music Music 4.9 660 125 15.57%
18 REAL GOBOZA SABC 1 Magazine Magazine 4.4 596 648 13.82%
19 STICKS AND STONES SABC 1 Drama Drama 4.4 594 065 13.70%
20 FRIENDS LIKE THESE SABC 1 Variety Variety 4.2 566 039 14.11%
21 7DE LAAN SABC 2 Soap opera LOCAL 4.1 550 880 14.17%
22 SKEEM SAAM SABC 1 Drama Drama 3.9 522 038 13.41%
23 MTN 8 PLATINUM STARS VS KAIZER CHIEFS SuperSport 4 Sport FOOTBALL(SOCCER) 3.6 487 243 13.21%
24 NEWS e.tv News News 3.6 487 079 12.20%
25 MADAGASCAR e.tv Movies ANIMATION 3.6 479 880 11.68%
26 IHAWU SABC 1 Drama Drama 3.5 477 232 11.79%
27 KHUMBUL’ EKHAYA SABC 1 Magazine Magazine 3.5 474 946 12.97%
28 GA BOSE GANGWE SABC 2 Drama Drama 3.4 457 068 15.15%
29 MTN 8 PLATINUM STARS VS KAIZER CHIEFS SABC 1 Sport FOOTBALL(SOCCER) 3.4 454 291 11.99%
30 SKEEM SAAM -R SABC 1 Drama Drama 3.3 451 087 29.79%
31 ISIDINGO:THE NEED SABC 3 Soap opera LOCAL 3.3 444 658 10.59%
32 OUR PERFECT WEDDING (MAG) Mzansi Magic Magazine Magazine 3.2 434 557 10.05%
33 MUVHANGO -R SABC 1 Drama Drama 3.1 425 359 28.48%
34 THE BOLD AND THE BEAUTIFUL SABC 3 Soap opera INTERNATIONAL 3.1 425 141 12.73%
35 GENERATIONS -R SABC 1 Soap opera LOCAL 3.1 417 812 29.52%
36 TAKEN e.tv Movies CRIME/THRILLER 3.0 399 688 9.90%
37 LOTTO DRAW LIVE e.tv Competition Competition 2.9 388 127 10.51%
38 SAINTS AND SINNERS[DRAMA] Mzansi Magic Drama Drama 2.8 380 633 9.61%
39 GENERATIONS -O SABC 1 Soap opera LOCAL 2.7 370 186 14.39%
40 MTN 8 BIDVEST WITS VS ORLANDO PIRATES SABC 1 Sport FOOTBALL(SOCCER) 2.7 367 336 11.11%

How to read the tables:

AMR% refers to the number of people in a target market who were watching an event ie programme, expressed as a percentage of the population for that demographic: “On average, 16.3% of adults aged 15+ who watched TV from 28 Jan-3 Feb 2014 watched Society on SABC 1”.

AMR is the number of people in a target market watching a specific event ie programme per minute, expressed in absolute figures: “On average, 1, 541, 066 adults aged 15+ who watched TV from from28 Jan-3 Feb 2014 watched Society on SABC 1”.

Share % (SHR %) is the share or proportion of the available audience (people watching TV at that time) that a specific channel/programme has achieved at that time: “Society achieved a share % of 52.59% from 28 Jan- 3 Feb 2014 on SABC 1″.

saarf 150SAARF is the name by which the South African Audience Research Foundation is familiarly known. SAARF’s main objective is to direct and publish media audience and product/brand research for the benefit of its stake-holders, thereby providing data for target marketing and a common currency for the buying and selling of media space and time. SAARF has thus the responsibility to measure the audiences of all traditional media such as newspapers, magazines, radio, television, cinema and out of home media.

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Tuned: Save our Millennials? No, we’ll save you!

by Thabang Leshilo (@Thabang_Leshilo) It’s a dark and gloomy future that has been painted for Millennials, who are said to have high hopes and low prospects. According to the historians, economists, social commentators and anyone else who would like to add their 2c worth, we — I’m a Millennial — are doomed. I disagree. We have characters traits that will see us through.

Thabang Leshilo by Jeremy Glyn in June 2014 glynj@fm.co.zaA daunting mix

According to Reid Cramer of Thehill.com, we Millennials are poised to enter what should be the prime of our working lives and family-forming years. Unfortunately, we do so at a time when a daunting mix of economic and social factors has created seemingly insurmountable challenges.

There’s higher rates of under- and unemployment, stagnant incomes, lower levels of wealth than our parents had at a similar age, rising amounts of student debt, eroding safety nets, the requirement to support an aging population, and shrinking public investment.

We have also been described as narcissistic, entitled, materialistic, superficial, disengaged, lazy and — at times — even lost, among many other things.

The most-wanted

Born mostly to Baby Boomers, the first generation of parents to carefully plan and choose parenthood thanks to a then-new concept called ‘family planning’, we are possibly the most-wanted generation. We grew up being told we were special, and that we could be anything we wanted to be.

But, despite the tender loving care our parents gave us, we have also watched the world go through the 1990s/early 2000s boom… and experienced the busts of the Great Recession of 2007. We’ve also witnessed global terrorism.

So, yes, to many it sounds as if Millennials haven’t been dealt the best cards, yet we never see ourselves as helpless victims.

Infectious and inspiring

I recently conducted a mini survey on Facebook, asking my friends here and abroad for their thoughts on our generation. Their sense of optimism and enthusiasm for life, which incidentally mirrors my own, is almost infectious, if not inspiring. I believe we bring a new set of values into the world which will equip us in the future.

Some of our most defining traits and characteristics:

  • Techno-Savvy and Connected 24/7: Technology has become a part of our natural intuition. We use it to navigate the world and, through it, all things are possible, allowing us to stay connected to people and places around the globe that are important to us.
  • Self-Confident, -Optimistic, -Hopeful: Indeed, Disney movies, such as the iconic Lion King, were a great influence in my childhood, inspiring me to paint big pictures for myself. But there is still substance to our dreams as they are always rooted in the current realities of the world we live in today.
  • Independent: Always curious and questioning, we never hesitate to step out into the unknown to explore the world for ourselves, self-belief and self-reliance always at the ready.
  • Determined, Goal-driven, Success-orientated: We can be highly competitive but we are also collaborative in our approach to success. We know that it comes only through our connected efforts. We also define success differently; it is never to detriment of our own happiness.
  • Lifestyle-Centred: We love life and we live to enjoy it. And, yes, we even celebrate the mundane everyday moments by capturing every moment of our lives in photos.
  • Diverse but Inclusive: We celebrate and express our individuality while embracing others. We choose to see that which makes people different, but also that which makes us the same.
  • Global-, Civic-, Community-minded: We are highly aware of the social and political issues facing the world, and so we choose to make tangible contributions to society by being hands-on volunteers to cause-related projects.
  • Entrepreneurial: We may have limited economic opportunities but we make up for it with an entrepreneurial spirit. This is our means of survival. Some of us choose to reject the conformity of traditional career choices, just as we, in turn, have been turned away by the corporates during the recession. We rely on our self-belief and creativity to help us reach our hopes and dreams.

Thabang Leshilo (@Thabang_Leshilo) is a project manager (brand) at strategic marketing consultancy Added Value South Africa. As a ‘next-generation’ marketer with fresh and curious eyes looking into the industry, she has a keen interest for brands that are culturally in tune with and able to integrate and immerse themselves into the everyday realities of the consumer. She contributes the monthly “Tuned” column, sharing marketing insight and analysis, to MarkLives.

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Ad of the Week: Living an entire month using nothing but R1 coins

by Oresti Patricios (@orestaki) Last month was ‘National Savings Month’ – and while it may have passed the attention of some of us who are just too busy earning a living to notice such things Sanlam took full advantage of the occasion by  plugging this into its ongoing ‘Wealthsmiths’ campaign.

The idea for this clever campaign was simple, but effective: find an average working guy, and persuade him to take his salary in R1 coins and pay for everything with hard cash. The person found by Sanlam’s advertising team at King James was a very normal, nice looking South African guy. It’s hard to find out his real name, but for the purposes of the campaign he became known as the One Rand Man. Perhaps we should just call him R1-man.

The campaign has earned considerable attention for the financial services provider, and rightly so – it’s a powerful lesson for people who have ‘lost touch’ with their money. We pay for our bills on the internet or through debit orders, we pay for our food and entertainment with plastic cards or now even cellphone apps, and we seldom actually touch the stuff. At the same time, South Africans are becoming more indebted, and—with events like the failure of African Bank—we see that it’s getting out of control.

Masses of media attention

R1-man has garnered masses of media attention, especially from the financial press. He was featured on Business Day, Personal Finance, r1 manand Finweek – who asked him to write a weekly blog. Even Huisgenoot got in on the action. This really helped push traffic to the campaign’s online movies. The YouTube site had over half a million views, according to Chief Creative Officer at King James, Alistair King.

King explains, on DesignIndaba.com, that the campaign began with wanting to portray the typical person stuck in the trap of debt. The everyman (and woman) who struggles with work, life and the pressures financial well-being

“We wanted to ask them to spend a month looking at their money. What would happen if you had to look at a rand, every single day, instead of using credit cards where you’re removed from your money?” asks King.

Managing personal finances

I think it fits in very well with the agency’s other brainchild, Sanlam Wealthsmiths, which I’ve written about before: it’s a site/campaign that provides valuable insights and content on managing personal finances, rather than pushing specific products. King believes (and rightly so) that telling a story is a subtle yet powerful way of marketing your brand. King says, “To me it’s just a very delicate way of promoting something. That’s always been the challenge of advertising.”

r1 man 2The R1-man videos have minimal Sanlam branding on them – just a ‘Sanlam presents’ at the start, and then a simple @OneRandMan Twitter/Instagram tag at the end. King explains: “It’s very different to an ad that says ‘we’ve got a product for you’. We are giving people information that they’ll hopefully use for the right purpose and when they do use it, hopefully they use it with Sanlam. That’s the full circle.”

And of course, it’s a very brave, but smart way to market a brand. I say ‘brave’ because it’s something that’s never been done before, and there are certain risks when dealing with social experiments: the experiment could fail – the subject could ‘flip out’ or people around him could get annoyed. But King likens formulaic ad-making to “wallpaper” or “Voldemort”, saying: “If you are creating work that sucks the soul out of everyone who sees it, that is a risk,” adding: “The world craves newness all the time. The best way to cut through the clutter is to put something new in front of a person… that is actually the least risky thing a brand can do. So, in fact, creativity and imagination have less risk than formulas or ‘proven’ methods.”

Social media response

The videos are very well-shot, and the character of R1-man is likeable. The campaign used an aggregator system called Stackla on the dedicated http://onerandman.sanlam.co.za/ site, for all the Tweets, Facebook comments, YouTube posts and Instagram pics. The social media response was interesting to see, and the exercise seems to have struck a chord with the younger crowd. Perhaps this was in part because of R1-man’s weekly vlog posts on YouTube that made for great viewing, and tracked his progress reality-TV style.

In a country where 58% of adults admit that they are not saving, it’s important that projects like this highlight that it is possible to live within your means, and that it pays in the end. While I would hate to have to pay for everything in cash, it certainly makes you think, when handing over that little piece of plastic.

Thanks and congrats to Alistair King and his team for pushing the envelope and creating an interesting and worthwhile content that shows how advertising can do good while promoting a brand. More so for making people really think about money.

Oresti PatriciosAd of the Week, published on MarkLives every Wednesday, is penned by Oresti Patricios (@orestaki), the CEO of Ornico, a Brand Intelligence® firm that focuses on media, reputation and brand research.


If you are involved in making advertising that is smart, funny and/or engaging,
please let Oresti know about it at info@ornicogroup.co.za.


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Motive: Bards of the brands

by Robyn Daly () Brand narratives are the buzzword of today, so content marketing is on the up-and-up. But who’s telling the stories… and is it really such a new thing, after all?

Last month, an extraordinary thing happened. Okay, it’s not in the league of Air Malaysia being shot down (eish). But it is a ripple in the evolution of local publishing and marketing.

Robyn DalyEntering a new dimension

Esteemed travel writer, author of 14 books on art, literature and travel, multiple Mondi-award-winner, former deputy editor of Getaway and editor of Getaway International, Justin Fox entered the realm of content marketing. He did so by producing a digital magazine for eBucks which launched last month.

Fox is one of many journalists and editors who were part of the consumer-publishing boom in the late ’80s and early ’90s, when a new title sprung from nowhere nearly every month.

He, along with his fellow journos, now find themselves in a new dimension: they’re telling brand stories. In other words, they’re content marketing.

Seeping into the comms strategies

The most-searched-for marketing term on Google, content marketing is seeping into the communication strategies of every brand.

If there’s a website with blog content or a blog site — then they’re content marketing. Got a Facebook page posting anything more meaningful to fans than promotions? Then it’s content marketing; the same with Twitter et al. Magazines, digital magazine, white papers, videos… you name it, if it consistently delivers stories with the compliments of a brand, it’s content marketing.

Where does this leave the traditional stalwarts of consumer media? They have no choice but to evolve to stay in the game. So you’ll find a Mondi-award-winner who also once headed up the Rhodes University Journalism Department — Don Pinnock — writing an international hard-nose investigative piece on rhino poaching for the Independent one day, and a fluffy feature on how to retire comfortably for a brand magazine the next.

Think like marketers

Personally, that’s what I love about the game — the variety. But this business of content marketing demands more of writers and editors than pretty prose and solid research. They have to think like marketers. They are, after all, becoming bards of the brands.

While there is some tongue-in-cheek here, I use the word “bard” intentionally. I hope you’ve seen Elizabeth, the 1998 film directed by Shekhar Kapur starring Cate Blanchette. There’s a point in the film where Elizabeth realises that, in order to lead, her kingdom unequivocally, she has to become untouchable. So she rebrands. Her ladies-in-waiting chop off her hair and she gets a bright red crissy wig, her face is painted snow-white and (in spite of scandalous rumours of her affair with Lord Robert Dudley), she emerges as… ta-dah … the Virgin Queen.

Beyond the movie and into, er, history, the Virgin Queen branding needed marketing, and who else to do this for her but poets and playwrights? Suspend your disbelief for a moment and you’ll see Edmund Spencer’s tome of a poem, The Faerie Queen, as content marketing.

Survive the marketing renaissance

With few exceptions, marketing people do not know how to tell stories. But writers do. They’ve just got to do a bit of a mind-switch, step back in time and think a little bit more about 16th century Renaissance poetry in order to survive the marketing renaissance (small caps intended!) of today.

Robyn Daly () is content director of Narrative, a content-marketing media company.

“Motive” is the new by-invitation-only column on MarkLives.com. Contributors are picked by the editors but generally don’t form part of our regular columnist lineup, unless the topic is off-column.

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Influencers: Internal advocacy

by Jason Stewart (@HaveYouHeard_SA) When it comes to word-of-mouth and advocacy marketing, are we forgetting to use one of the most powerful tools at our disposal? One that can be easily controlled and set to work at any time? And at very little cost?

Given what I see on a daily basis, the answer is “yes”. Employees make for very effective brand ambassadors and influencers, and the really good marketers know this and add their power to the brand-building mix.

Jason StewartTrust and credibility

Trust in traditional communication is dropping significantly, with Nielsen recently reporting that trust in personal recommendations is as high as 92%. However, additional research shows that the credibility of an employee is twice that of the CEO of the same company.

So, it makes sense that, within a world where consumers are inundated with advertising and messaging that they don’t trust, we marketers (and CEOs) should look to using our own personnel — those members of the public with existing and very individual networks where trust is already established.

Zappos (the online clothing and footwear store based in Las Vegas) is a prime example of a company that has based its business model on word-of-mouth referrals, because the cost is lower than other marketing tools, and used its employees as brand ambassadors.

Truly committed

Truly committed to creating the best possible experience for its customers, all decisions are evaluated in terms of how they will impact the customer’s relationship with Zappos. This ethos is extended to the company’s relationship with its staff members, because it knows a happy staff member creates a happy customer. As a result, there is no marketing budget — only customer and team experiences.

By involving your employees in generating brand advocacy, you empower them and make them equally accountable for the success of various business elements within your company. This sort of empowerment should naturally increase the quality of work and service produced, as employees feel responsible for the effect of their output.

Further, by allowing your employees to be active on social media, sharing their experiences as well as information from the company, the public sees a strong, positive company culture. Logically, potential customers are then most likely to share the same attitude towards your brand as your employees do.

Employee advocacy

An example of this level of employee advocacy can be found at Best Buy, an American chain selling predominantly electrical, electronic and related goods. It has allowed its retail staff to interact and engage with customer queries on Twitter. Consequently, customers are being attended to within minutes, as opposed to simply within the hour. In addition, call center and dedicated customer-service staff teams have been cut to a minimum.

An added benefit of encouraging employees to act as brand ambassadors is that they tend to ensure that management or leadership of the company truly becomes accountable, and doesn’t just pay lip-service to the word.

Keeping employees motivated, enthusiastic and happy is a never-ending challenge for businesses; a disgruntled employee always has the option of aggressively spreading negative word-of-mouth. But, when a company treats its team fairly, this scenario shouldn’t arise; and the benefits of having the majority of your team advocating your brand far outweigh the slight possibility of one bad-mouther.

Key steps

Key steps to take when encouraging employee engagement include:

  1. Identify who are the influencers within your company.
  2. Identify who has the ability to spread the most word-of-mouth.
  3. Do not force advocacy; rather, make it fun and reward activity (not necessarily financially).
  4. Train and up skill your team — make it easy for them to be great.
  5. Develop guidelines of what can be said and what can’t be said; give them boundaries and references, outline clear expectations.
  6. Ask for input (areas of improvement, suggestions of ways of working, etc) [and implement where practical and possible— ed-at-large].
  7. Serve your team with content, experiences and information in a way that makes them want to share it. So, just as you develop content for your consumers, do the same for your team.
  8. Track and measure KPIs (sentiment, actions, leads, etc).
  9. Frequently follow up, adjusting measurement and goals as the programme develops.

Repeat behaviour

Get your team more involved with company culture, decisions and content generation to ignite brand loyalty from within the company. Reward your employees for decisions they have made and seen through.

They’ll soon associate these positive outcomes with their efforts, and repeat the behavior to the benefit of your brand.

Jason Stewart is currently managing director of HaveYouHeard (@HaveYouHeard_SA), an innovative word-of-mouth and social media agency founded in Cape Town in 2008. A Red & Yellow School graduate, he joined the industry as a project manager at Draftfcb Cape Town before taking on business development responsibilities at Instant Grass, a position he held for three years. His monthly “Influencers” column on MarkLives focuses on word of mouth.

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