MagLove: The billionaire mayor of New York

mediaslutzaMarkLives.com runs a regular slot featuring the best local and international magazine covers every week. We recognise well thought out, powerful and interesting (and hopefully all three in one) magazine covers and celebrate the mix of pragmatism, creativity and personal taste that created each of them. By media blogger MediaSlut.

See our archive of previous MagLove cover selections

INTERNATIONAL

New York, 16 September 2013

New York

This cover with “the billionaire mayor of New York”, Michael Bloomberg, is just so intriguing! The interesting crop of the photo just below his eyes. The pose. The Black & White image. The placement of the logo. The cover line usage. It’s bold, and it’s a winner!

Fucking Young!, Autumn/Winter, 2013-2014

Fucking Young

How do you like your magazines? Fucking Young!, apparently… It’s the bold title of this magazines that is now only in it’s 3rd issue, but I think it’s a great title that will stick in the minds of readers, fans and people just walking past the magazine shelf… And the covers are bold and beautiful as well!

Martha Stewart Living, September 2013

Living

I never thought I’d be featuring a Martha Steward Living magazine cover as one of my favourites, but there was just something about the colours and overall simplicity of the cover (and organized fashion) that reminded me of the Real Simple SA covers (damn, I miss that magazine). It definitely only works for a certain market (the anal retentive one? – ed), but I think it’s a beautiful cover for them.

LOCAL

Ideas, October 2013

Ideas 10 October 2013 ENG

Ideas / Idees magazine has done it again! You might remember that striking February 2012 cover we featured because of the creative use of their logo. This time around, it’s the great use of flowers on every element of their beautiful cover.

Prufrock, #2, 2013

Prufrock Prufrock 1

I bumped into an ex-colleague after they’ve just attended the Open Book Festival in Cape Town. I was pretty impressed when they pulled out the first two issues of the new literary magazine Prufrock – “A Magazine Of Writing.” What a stunning 1st and 2nd cover! I knew immediately that I just had to share this new title, so that it can get the support it requires! (And not die a slow death like many literary magazines before it…)

– The (for now anonymous) blogger behind MediaSlut knows way too much for his own good about media in South Africa. Magazines in particular. His mission is to show when South African magazines might fail, but most importantly, succeed. If you’re looking for a library about South African magazines and news, your one-stop pitstop is MediaSlut. #MagazinesForTheWin

– Find a cover we should know about? Tweet us @marklives and @mediaslut

Shelf Life: Window dressing

Louise Marsland’s (@Louise_Marsland) pick of new product, packaging and design launches.

In-store and mall promotions gain traction with Primedia; Nike takes sporting fashion to designer tech highs; a new retail loyalty scheme launches for Pick n Pay, BP customers;and Woodbender weaves a range of seating for office or home.

Window dressing

Versace

Window displays are being used to great effect in fashion and specialist retailers to attract consumers inside the store, as well as drive in store sales of products on promotion.

Combined with in store promotions, gondola ends and beepers, the window displays reinforce above-the-line campaign elements.

In order to drive in store sales of Clinique’s Dramatically Different Moisturizing Lotion, the company used Primedia Unlimited’s Fashion Media platform in Edgars and Red Square stores.

A skin care brand for men and women, Clinique’s third step in its 3-Step Skin Care System was designed by its dermatologists to maintain optimal moisture balance for dry-to-oily combination skin types.

“The campaign not only launched the new product, but also drove in-store sales as consumers could purchase Clinique’s Dramatically Different Moisturizing Lotion right there,” said Fashion Media CEO Sean Reed.

To draw consumer attention for Eros, the Versace fragrance for men, Fashion Media used bright and bold creative for window displays, beepers and gondola ends.

“Window displays create excitement and draw consumers into the store, whilst further advertising at the point of purchase served as a reminder to not leave the store without Eros,” said Reed.

“Other Eros advertising campaign elements included TV and print, which ran at the same time as the Fashion Media campaign, and served as the initial push to get consumers into Red Square stores,” he adds.

The national campaign was geared to promote the new product and to drive sales.

Fashionable sports

Nike Fleece

Sporting wear has certainly come a long way and is as fashionable as any haute couture range out there these days, as Nike proves with its new high tech fall 2013 Nike Tech Fleece Collection.

The Nike Tech Fleece is made up of plush foam placed between layers of cotton jersey to create a “tri-layer fabric” that, according to Nike, is comfortable and warm: “The smooth jersey facing gives the garments a modern, streamlined look both inside and out, while the inner foam enhances the fleece’s functionality. It is lighter, warmer, more breathable…”

Inside pockets, comfort, warmth, ribbed cuffs and unconventional lines were prioritised to provide a functional, yet fashionable sporting statement.

Styling!

Chasing loyal consumers

Avios-Pick n Pay

Loyalty schemes are all the rage, everybody has them. And that’s just the point – how do retailers differentiate theirs?

Whether its airtime rewards, cash back or mobile coupons, retailers are doing it all. Now Pick n Pay has teamed up with a new travel rewards programme, Avios, for its customers. Every time you swipe your Pick n Pay SmartShopper card or Avios credit card (supported by ABSA) at the retailer or BP, you will get ‘Avios’ points, redeemable on British Airways.

The message Avios, a new loyalty programme, is trying to get across, is that South Africans don’t take enough holidays. We only holiday once a year or twice a year on average. But we also only take three to five days holiday at a time.

Avios aims to change that by giving rewards that will allow us to take longer holidays. Who can argue with that?! Bon voyage!

Take a seat

Woodbender Karoo Leather Strapping Chair and Nylon Strapping Bar Stool

The Karoo is a range of Woodbender’s new chairs for home, office, kitchen or bar. It is an adaptation of the Francis and Plettenberg ranges and follows the same square contemporary lines, but with the unique strapping seats in nylon or leather.

The difference with the Karoo is its back rest and the variety of seat options available. In its simplest form, the Karoo is a square chair with two back rest slats and an upholstered cushion seat. From this comes the adaptation of the strapping seats.

There are two strapping materials used. The nylon strapping is synthetic webbing which is cost effective and trendy and comes in an array of colours. The Karoo Nylon Strapping had its debut for WDCCT 2014 dressed in a yellow frame and grey strapping.

Louise Marsland– Shelf Life by Louise Marsland is a weekly column on MarkLives. Tweet new product, packaging and design launches to @louise_marsland or email her at louise.marsland at gmail.com.

— Want to sponsor Shelf Life? Contact us here.

Louise Marsland has written about the FMCG, media, marketing and advertising industry for 18 years of her 25 year media career as a former Editor of magazines AdVantage, Marketing Mix and Progressive Retailing; as well as websites Bizcommunity.com and FMCGFiles. She currently edits the weekly Wednesday Media & Marketing Page for The New Age newspaper; and is the co-founder and Publishing Editor of SA’s newly launched industry trendwatching portal, TREND. at www.trendlives.info, in partnership with MarkLives.com.

The Ad Contrarian: Fake traffic could cost advertisers $9.5 billion this year

adcontra

by Bob Hoffman (@adcontrarian), San Francisco Bay On June 17th, we published a piece called The $7.5 Billion Ad Swindle. It was about the massive fraud that is being perpetrated on advertisers by criminality within the online advertising industry.

A new report by Solve Media indicates that the fraud is growing at an alarming rate. According to an Adweek piece last week, in just 3 months the size of the fraud has jumped to about $9.5 billion this year (by the way, kudos to Mike Shields of Adweek who won’t let this story go away.)

In the first quarter of 2013, Solve reports that the amount of suspicious web advertising traffic has risen from 43% to 46%. That means that 46% of the viewership reported by websites seems to be fraudulent. It is not people. It is computer programs (bots) pretending to be people to drive up the numbers and screw advertisers out of billions of dollars.

Not only that, suspicious advertising traffic has also started to rear its ugly head big time on mobile sites. Over 1/3 of mobile traffic during this time period was suspicious.

As the problem becomes more severe, the silence from online publishers, ad networks, and agencies remains deafening.

Just like 15 years ago when everybody was soaking the dot-com clowns for all they were worth, nobody wants to kill the golden goose. When corporate management finally figures out how their money is being pissed away, CMO heads will roll and agencies will be fired.

Until then, nobody seems to care that half of online ad money is being stolen by con men and swindlers. The insane naivete and cluelessness that has permeated the whole online advertising enterprise since its inception is still shocking.

Now it has taken a new form. Not only are marketers ignoring the awful truth about the ineffectiveness of online advertising, they are turning a blind eye to the fact that they are being skinned alive by crooks and their willfully corrupt accomplices in the ad world.

And if you think the fraud in the U.S, is bad, get a look at these numbers from some other countries. According to Solve…

  • 92% of web traffic in China is suspicious
  • 80% of Venezuela’s web traffic is suspicious
  • 77% of web traffic in the Ukraine is suspicious
  • In Singapore 86% of mobile traffic is suspicious

The irony in all this is that the web was supposed to make advertising so much more accountable by giving us accurate tracking of advertising traffic. Well, they were right about one thing. It’s being tracked. And what the tracking has revealed is the likelihood that there is an astounding amount of criminal activity at work.

Fortunately for the thieves, charlatans, and hustlers, nobody seems to give a shit.

— The Ad Contrarian is Bob Hoffman, the author of The Ad Contrarian and 101 Contrarian Ideas About Advertising. Reprinted from his blog The Ad Contrarian.

Ad of the Week with Oresti Patricios – Can Breakfast Be Two-Gunsy?

Ad of the Week with Oresti Patricios – Can Breakfast Be Two-Gunsy?

The line between humour and cringe can sometimes be a delicate one – and ideas that look good on the drawing-board can end up falling flat on their metaphorical faces. The Wimpy Breakfast campaign that has been created by DraftFCB is a case in point – it could have been incredibly cringeworthy, because it’s really quite silly. Yet it hits the mark.

The real star is the copy, which is bright and inventive; creating new phrases and terminology that might just make it into the mainstream. The mood of the ad is 100% South African, and the main character is a comedic talent, who plays the opposite of the guy who woke up “on the wrong side of the bed”.

The story of the ad is a series of scenarios featuring an average dude, on various days, at various stages of his day: making his way to work, at work and at leisure. There is a voice-over that runs throughout. Each scene is clearly a different day, as his clothes change each time.

It begins with the voice-over asking, “Who are these people walking around like they own the day?” as the young man is seen smiling ear to ear wimpy while descending an escalator.

“All tra-la-la in the traffic?” asks the voice-over, and we see the young man is in his car, singing along with the radio.

“Why so jokey, with that spring-in-your-step walk?” asks the voice-over, as we see the shadow of a man doing a cartwheel across a very boring looking slide presentation. Despite his “up” mood, the young man is generally met with glum faces, but this does not deter him.

“All high-fivey!” exclaims the voice-over as the man tries to high-five a stranger in the street. “High-tenny even!” – and we see some bemused laundry operators who are not quite sure what to do.

“All two-gunsy in the office!” as Mr Cheerful Dude fires imaginary six-guns between the cubicles. “All sharp tadada hoezit?” as he greets two old ladies in the elevator.

“Where do you come from?” asks the voice-over, and the scene cuts to our happy dude in a Wimpy, enjoying his breakfast.

The punchline is “Own your day, with the Daymaker Breakfast.”

It’s all quite silly, but endearingly so: the main character has a certain charisma, or perhaps it’s just the great big smile on his face – either way, even though his behaviour would probably be annoying in the real world, the fantasy world of the ad makes him the hero and all other people seem boring. Egg Films has once again produced a great performance-driven spot that consolidates its position as one of our top commercial production companies.

Currently, there seems to be a marketing war between most fast food vendors for a share of the breakfast market, all offering a basic breakfast for around R30. One wonders if there has been a sudden increase in people doing breakfast this way, instead of a hurried bowl of cereal at home, or worse, a chocolate bar from the vending machine.

Wimpy is making its mark with spots like this, which brings fun and an upbeat approach to what is essentially a pretty pedestrian product.

If more people are having a proper breakfast, that’s not a bad thing, I suppose, and dieticians agree that a good breakfast can provide physical and mental energy throughout your day.

It might make you two-gunsy in the office, or high-tenny even.

Ad of the Week is published on MarkLives every Wednesday. See past selections here.
Oresti Patricios (@orestaki) is the CEO of brand and reputation analysis company Ornico.

Fair Exchange: South Africa’s cellular network providers are holding us to ransom

by Erna George It wasn’t easy finding an industry less consumer-friendly than South Africa’s financial services industry when it comes to the use of legalese – no, no, no, no. Silly me. It was a piece of pie.

And which is it? It’s South Africa’s mobile communications industry. Yes, the industry that ‘connects people’, ‘helps them stay in touch with the world’.

Just recently (on holiday in our country), I found myself interacting with folk from all four corners of the globe — and all were astounded at what we have to put up with just to ‘connect with people’ and ‘stay in touch with the world’.

Flabbergasted and bewildered

The gentleman from the USA was flabbergasted by our cost-per-call rates, and the Dutch couple bewildered by the slow internet speed despite erna georgebuying the ‘best bundle package ever’. And, on return to Cape Town, I heard the sad story on Cape Talk about the man who — by simply opening an SMS — was signed up to a service at a cost of R17.50 a day and no correspondence was entered into.

It certainly seems as if South Africa’s cellular network providers are holding us to ransom. Where is the fair exchange in this?

To make sense of it all, I analysed their strategies when it comes to acquisition and retention of customers.

Great at acquisition

Simply put, our cellular networks are great at acquisition strategies, promising to deliver the world to our feet, but retention is less of a strength. Instead, they’re good at locking-in strategies — just consider those two-year contracts and all the ifs and buts and if that then this clauses.

Looking at acquisition in greater detail, there’s a lot of great inbound marketing, with the infectious communication from Ayoba to the Power to You sounding all empowering and positive coming to mind.

Promotional offers abound, driving the consumer to consider a new network or switch from free minutes to a 5Meg bundle at lower rates and more. The offers made to new pay-as-you-go customers makes me excited … and yet I am one of those who has had the same account and the same number from the same network for over seven years. Why?

Well, that takes us to the retention strategies employed.

Speaking in cellular code

Firstly, understanding what you have just bought is like ‘speaking’ sign language to a visually impaired person. Is it minutes or usage or flat cost? Consultants speak cellular code, not any human language.

A colleague of mine is a Vodacom subscriber of some 15 years, since her first phone, and is so irritated that the special offers and free gigs are only ever offered to new clients, or pre-paid customers or those spending R20 000 per month.

Did Vodacom waiver the extra R60 a month for the Android phone she wanted at upgrade? That would be no. The fact that she spends what it would consider a mere R2 000 a month carries no weight. I would guess that, in volume terms, there are far more clients in R2 000-and-less contract value than in the R20k-a-month range.

Horror stories

Why does she not port, I hear you asking? While some have had success at this, the number of stories of those who have had a nightmare doing so is alarming. Case in point, a colleague’s number was ported to the incorrect provider and then lost in the maze for more than seven days — an experience I’d prefer to forego.

The same colleague then found her mobile blocked from making international calls (from South Africa). On calling her newly chosen provider, it requested a R5 000 deposit to enable international calls; of course, actual billing would be over and above that. This deposit (with no interest) would be refunded when she terminated her contract (when, of course, she would have probably forgotten about this).

Silly me, I thought the contract fee was the cost for connection!

A mystery

What exactly do we get beside the actual minutes we pay for?  No one understands the contracts or how the costing or data usage when roaming works. Paying for data-roaming usage is another misnomer. You get charged across two months; the actual cost is a mystery, so claiming for business becomes laborious.

Contacting the various call centres is like navigating a mine field. Firstly, you hope to get through to someone who understands your problem, then you have to cross fingers they speak consumer and not cellular (that is, I want to know the costs, not the usage).

Where is the commitment to me? Where are those promises made at acquisition?

Continue to confuse

While the Financial Services Board has required financial services companies to demystify their world for clients, the world of mobile networks continues to confuse. Yet, we sign up and sign away hundreds or thousands as mobiles and 3G have become a way of life.

I compare this to an experience with AfriHost ADSL service. You buy your own modem, hook yourself up online and you are provided a quote upfront for the pro rata amount to be paid for the month. There is a 60-day money-back guarantee and an excellent back-up service that responds immediately and with great service. Twilight zone kind of stuff!

According to the Harvard Business School, increasing customer retention rates by just 5% raises profits by 25% to 95%.

Cherishing current customers

Entertainingly, referrals, social media and word of mouth (from excellence in retention) are often great acquisition strategic levers. But that would require cherishing current customers. Imagine a new competitor was coming in — how would these providers behave then?

Some retention options to consider:

  • Be known for something that excites your target customers. What is your purpose? Why should they keep choosing you? And then live up to this at each interaction.
  • Make the selling process simple and customer service experience exceptional. Simple maths:  go above and beyond for existing clients, and they will keep coming back and tell others about you.
  • Stroke the ego of current customers. Make brand messaging personal for clear target audiences; get employees to spend time with customers and delight with the odd unexpected reward; consider loyalty or VIP programmes (but get the programme right — see my previous article).
  • Stop worrying about the budget as, when you find the retention approach that works, the till keeps ringing with little effort from you.

Erna George is the business director heading up quality research at brand development and marketing insight consultancy Added Value. She works with diverse brands and categories — from FMCG, alcohol and agriculture to financial services and entertainment — in countries across many geographies, including South Africa, Mozambique, Nigeria, Kenya, India, Philippines and Brazil. She contributes the monthly “Fair Exchange” column about business relationships and partnerships in adland to MarkLives.

 

Design Annotator: Everything about the Loeries

uno de waalDesign Annotator with Uno de Waal is a  column featuring the top design work from South Africa’s biggest online creative showcase, Between 10 and 5, curated by Publisher Uno de Waal (@Unodewaal).

I’ll be honest — when I looked at the calendar for September, I had slight heart-attack at the busy schedule that started filling up my diary for these next two weeks. This week sees the start of Creative Week, culminating in the 2013 Loerie Awards. Just after that, it’s the FNB Joburg Art Fair and Str.Crd at the same time, not to mention the Hello Ambassador conference in Pretoria. Follow our ongoing coverage through our Facebook or Twitter accounts.

We’ve dedicated the column this week to The Loerie Awards — we’ve had a look at some past retrospective work, but also some interesting up-and-coming talent. Check it out.

Ever wondered what it took to win a Loerie in the decades past? We did, so we decided to take a look back — way back — into the Loeries archives to see if we could dig up some of the old winning work.

Loeries Retrospective: The 1980s

1980s
Although technically the Loeries began in the late 1970s, trying to find work from that time turned out to be nearly impossible. So, instead, we’ll start with the next best thing — the 1980s. Volkswagen seemed to clean up during the ’80s with its iconic TV ads, but who can forget the classic Mercedez Benz ad on Chapman’s Peak?

Look at more TV ads from the 1980s.

Loeries Retrospective: The 1990s

1990s
While Santam and Nando’s might have been fighting it out recently, South Africa has a history of funny reply ads — it was in the 1990s that BMW replied to the Chapman’s Peak Mercedes Benz ad with its Beats the Bendz TV commercial. This was also the decade that brought us David Kramer and his Volksiebus, and the internationally acclaimed Sasol Glug Glug.

Loeries Retrospective: The 2000s

2000s
 The 2000s aren’t even that far behind us in 2013, but it’s still possible to see the vast change in quality from then. A personal favourite of mine is the Fiat Palio Cyclist and the Vodacom Dictator. This is also the decade that ended in the 2010 FIFA World Cup, with some great ads around that time.

The 10and5 x Los Muertos Motorcycles Loeries Party!

LOERIE-INVITE-slice
Did we mention that we’re also hosting an event? It’s our annual Loeries bash, where we invite all our friends and readers over for some fun time in the sun. This year is no different and we’ve partnered up with the guys from Los Muertos Motorcycles for our Saturday day party.

Guide to the Loeries 2013: International Seminar of Creativity

 seminar-890x445-620x310

On September 20th, seven global creative leaders will be sharing their industry wisdom with a South African audience at the International Seminar of Creativity, part of Loeries Creative Week Cape Town. The speakers will include representatives of Unilever, VML, Australia’s leading brand design agency, Google, YouTube and more. The seminar is the perfect opportunity to gain creative insight from the best.

Check out more of our Guide to Loeries 2013

 

10and5logosmall1

 

– Uno de Waal is a social strategist and the publisher of creative showcase 10and5.com.

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Delicious, Tomorrowland comes to South Africa

 

DeliciousWe interview Lloyd Cornwall of VWV Massive on bringing the Delicious Food & Music festival as well as dance music festival Tomorrowland, to South Africa

by Kim Penstone When Lloyd Cornwall first visited Neighbourgoods in Braamfontein, Johannesburg, he realised that he had stumbled right into a brand-new lifestyle grouping of South Africans. People whom, at first sight, would have very little in common, yet brought together by Neighbourgoods.

What he saw was a completely integrated crowd – in his words, white, black and Indian. Couples in their 30s. Families with young children. Lloyd CornwallOlder couples, with no children. And he started thinking about food.

A music man at heart, Cornwall is perhaps most famous for bringing the Ministry of Sound brand to South Africa. His company Massive recently joined forces with VWV, to create VWV Massive, which combines the entertainment and sponsorship expertise of Massive with South Africa’s biggest event company.

“Similar values”

“The thing that struck me most about the crowd at Neighbourgoods was that, although everyone looked so different, they seemed to have similar values,” says Cornwall. “So, in my mind, I created this new grouping called ‘hot adults’ – people who have disposable income, who keep up with trends no matter their age, and who like to get out and about, but who are also really discerning in terms of what will get them out. It has to be something special.

“In this case, the catalyst was food, but not just any food – artisan slow food, prepared from scratch with love.”

Cornwall has always believed that music brings people together, that it is the great unifier. But he admits that, in South Africa, it can also be a great divider – because different population groups have tended to listen to quite different music genres.

Unifying catalyst

He started wondering if food could be the new music, or at least if food and music could be symbiotically paired to create a unifying catalyst that would capture the attention of his ‘hot adults’. And so Delicious was born.

Over the weekend of 5 and 6 October this year, Johannesburg will play host to what Cornwall believes will be one of the most successful live events of the year. Described as a food festival for music lovers, or a music festival for food lovers, Delicious will not only bring three Michelin-starred chefs and their world-renowned restaurants to the country, but also the unique sounds of international superstars Jamiroquai.

In addition, it will feature an artisan food market comprising the very best of local slow food, as well as a secure Kids Zone, where children will not only be entertained by DSTV but also educated about healthy food choices.

Event highlight

But the highlight of the event is the appearance of UK celebrity chefs Aldo Zilli, Ed Baines and John Burton Race, who will showcase their skills through their signature pop-up restaurants: Aldo Zilli’s San Carlo Cicchetti, Ed Baines’ Randal and Aubin, and John Burton Race’s The John Burton Race Experience.

Using the event skills of VWV, VWV Massive will recreate these restaurants using ultra high-resolution photographs and state-of-the-art backdrops, allowing South Africans to not only indulge their tastebuds in globally-revered haute cuisine but also immerse all their senses in what looks set to be a once-in-a-lifetime experience.

Of course, this experience all comes at a cost: reservations for the pop-up restaurants can be made for lunch and/or dinner at a cost of R900, while general admission entry will cost R380, and the kids zone is priced at R100 per child. Running over two days, catering to 10 000 each day, that’s a pretty penny for the organisers.

Comes at a cost

But then creating something of this ilk also comes at a cost – Cornwall puts the price ticket on Delicious at a minimum R15 million. And he doesn’t expect the event to make profit in its first year.

“But it’s not about the first year; most live events only come into profit in year three,” he says. Besides, he adds, the real trick to creating a successful event – which is one that will make it to year three! – is finding the right brand partners, and ensuring that these partnerships work for both the brands and the event.

This, says Cornwall, is the area where most live events fail dismally.

“There has been a real drop off in the brain power of brands, especially in South Africa, and especially when it comes to sponsorship,” he says. “Way too many brands pay a premium for an association with a live event, just slap their brand on that event, and then wonder why the sponsorship did nothing to move stock, or change brand image – or achieve any objectives.”

Not rocket science

It’s not rocket science, he points out. You have to make the event work for you.

This is Cornwall’s specialty, and he has some pretty big names to help Delicious get to year three – Checkers, Oceans Basket, Sunday Times, Sowetan and DStv, to name but a few. For each of these brands, Cornwall and his team have created an integrated marketing plan to ensure that they achieve set objectives, in this way assuring the future by effectively guaranteeing buy-in for next year’s event.

All the food for the three Michelin-star restaurants, for example, will be purchased at Checkers, a fact which will be revealed to diners on the menus, helping Checkers in its on-going bid to reposition into a higher LSM grouping.

Ocean Basket will host the event’s sushi bar, to help lift the brand’s association with sushi in the minds of the target market.

Very targeted objectives

There are also in-store competitions, sales promotions and Facebook campaigns – each with very targeted objectives.

“Live events can be quite scary for brands, because they are these living, breathing entities, and it can all go horribly wrong if you don’t know what you’re doing. But it’s precisely because they are living and breathing that they can have such a dramatic impact on your brand,” explains Cornwall.

It stands to reason. After all, it’s much more rewarding to interact with a living, breathing entity than an inanimate one.

If you think Cornwall is on the right track with Delicious, he’s on the fast-track with his next project, Tomorrowland. If you haven’t heard of it, Google it.

World’s biggest youth activation

It’s officially the world’s biggest youth activation, a dance music festival to date held only in Belgium, catering to over 180 000 people who fly to the festival in specially-chartered planes from countries around the globe. Tickets for the 2013 show sold out in one hour, and there are over 2.6 million people still on the waiting list.

VWV Massive has just bought the rights to stage Tomorrowland in South Africa, and it’s set to hit our shores in February 2015.

“It’s going to be the biggest thing to hit South Africa since the [2010 FIFA] World Cup,” Cornwall promises, with 12 000 inbound tourists expected to head to Cape Town for the event. Landscaping at the venue on Fairview (outside Paarl) has already started at a cost of R10 million; Cornwall takes a long-term view here, intending to build a world-standard festival site here.

The whole event will cost in the region of R120 million and aims to be transformative in how brands engage with the youth market. Watch this space!

Update 2013/09/18 9:55 am

VWV Massive statement on Tomorrowland event details

On Monday MarkLives.com published an interview with VWV Massive MD Lloyd Cornwall. It contained information on two events in the process of being produced by VWV Massive including a South African version of  dance music festival Tomorrowland and food and wine festival Delicious. The published interview was based on the combined notes of two separate meetings with Cornwall, one with MarkLives editor Herman Manson, and a second with our Johannesburg reporter Kim Penstone.

Following a statement by Fairview Wine and Cheese on its Facebook page denying that the event will take place at its venue we asked Cornwall for further clarification on the status of the South African Tomorrowland event.

Cornwall has issued the following statement based on our request for further clarification:

“As you know we have been working on the staging of an international edition of the Tomorrowland event for some time now. There have been various rumours and stories in this regard from both industry and media. Some have been true and some have been based on hearsay.

You will know that to bring an event of this magnitude there needs to be a lengthy diligence process covering every aspect of the event. This would include venue, licensing, brand partnerships and consumer relevance. Whilst we have covered many of these areas, we are not ready to make any official announcements or offer further comment on the details of this magnificent event.

The interview published on MarkLives.com was a fair reflection of our conversations with its journalists, but it should be noted that during the diligence process elements, including partnerships, are subject to change, and are therefore not final. The process of diligence is very detailed and should this conclude positively there will be an official announcement that will cover all the facts.”

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Grubstreet: The future of broadcasting is authenticity – Given Mkhari

by Gill Moodie (@GrubstreetSA)  Broadcasting from Polokwane in the far north of the country, Capricorn FM is a model for how a radio station can succeed in a secondary economy.

Not only is Capricorn’s growth pertinent because we have two new stations – Vuma FM in Durban and Smile FM in Cape Town – launched outside the Gauteng economic powerhouse in the past year but new FM-radio licences are up for grabs for the Eastern Cape, Free State and the Northern Cape.

Launched in 2007, Capricorn FM has close to 1.5-million listeners, according to the latest RAMS figures (August 2013). It aims to be a station for all language and race groups in Limpopo and broadcasts in 70% English and 30% vernacular: in Sepedi, Tshivenda and Tsonga. It plays 70% music from Afro-soul and R&B to kwaito and house with gospel and jazz at the weekends.

An examination of Capricorn also gives one a peek into the corporate culture of South Africa’s other new radio station, Gauteng’s Power FM, that was launched in June because it the same man behind both: Given Mkhari, CEO of the MSG Afrika Investment Holdings.

Once a popular Metro FM presenter, Mkhari is becoming an influential player in SA media. Besides Power and Capricorn, Mkhari is also bidding for the new FM licences in the Eastern Cape and the Free State, for stations to be modelled on Capricorn.

He was also part of a MultiChoice-backed consortium that made a bid – unsuccessfully – for the troubled TopTV earlier this year.

So what is the secret of Capricorn’s success?

Well, it has the same ethos as Power FM: what Mkhari calls a target market based on “psychographics” rather than demographics.

Rather than going after listeners from certain LSM, language, gender and race groups, both stations have set out to be inclusive – to be a station for ALL the people of Limpopo or for ALL of Gauteng – and to connect people who are keen to develop their community and their idea of nationhood.

“The opportunity for us at the onset was to build a radio station that would bring the people of Limpopo on a journey to see themselves, firstly, as South Africans before they see themselves as Pedi, Venda or Shangaan,” Mkhari told Grubstreet recently. “Obviously from an advertiser’s perspective, there was opportunity as well. In the past if you wanted to speak to Limpopo, you would have to have recorded an Afrikaans ad for Jacaranda, a Pedi ad for Thobela, a Venda ad for Phalaphala and a Shangaan ad for Munghana Lonene.

“Our view was to come up with a radio station with which you could reach all the diverse people of Limpopo from an audience perspective as well as from an advertising perspective. We call it the gateway to the province of Limpopo. ”

Capricorn broke even in the first 14 months, Mkhari said, while Power is more than 270% ahead of advertising target month-on-month.

At the heart of Capricorn and Power FM’s corporate cultures, he says, is the idea for the radio stations to respond to societal needs. “We don’t programme for an audience; we programme for a nation,” Mkhari says. “Instead of making pure trade programming decision, we look at society overall and ask: ‘What do people really need right now? Where are they at? What are their aspirations and their fears? What is lacking? What is the gap?’”

Instead of emulating overseas broadcasting formulae, Mkhari believes that the future of broadcasting is authenticity.

“The more authentic content is, the more believable and the more it resonates with people,” he says.

However, it wasn’t all plain sailing with Capricorn. It took a while to spark the interest of big national advertisers, Mkhari says, so the station Given Mkharistarted with local advertisers.

“It took a while for them to cash in. Our response was to teach local advertisers the power of advertising on radio. That’s what really kept us going for the first two years. We got a lot of buy-in from local advertisers – some were private business that had no agencies. So we became a creative agency and produced the ads, we did the selling, the whole story.”

The other major challenge was to train staff from scratch as there were few established broadcasting people interested in moving to Limpopo to join Capricorn.

“Ninety-five percent of our broadcasters had no commercial broadcasting experience,” says Mkhari. “We had to build our own stars so it’s been a challenge but it was a great opportunity as well… We also had to put in our own people from the holding company to run it and build a management team. But five years on, none of the owners are involved and the guys are running the station on their own, obviously with strategic advice from ourselves.”

Mkhari believes that the Power management team will be able to fly solo by the end of the year.

“What we are finding about the Gauteng market is that it’s not too dissimilar to Capricorn’s in that you’ve only really had one real talk-radio station (Primedia’s 702) up till now (in Gauteng). So we’re having to build our own staff up.

“The opportunity that comes with this is that you sound different from 702 because they tend to have historically looked at talk from the news perspective. We drive a lot of our talk content and generate a lot of subject matters that, in the past, would not have been seen as typical talk-radio stuff. It’s quite fascinating, the kind of topics we hear coming up on Power.”

As an example of these different kinds of topics, Mkhari point to Eusebius McKaiser’s talk-show session a little while back about the “claphandonce” phenomenon on Twitter.

In African culture, to clap your hands once expresses the sentiment: “Oh, my goodness, I give up”, Mkhari says, rather than approval and so this has become a popular phrase and hashtag on social networks.

McKaiser’s show about it brought in a host of interesting calls from members of the public across the races.

“A traditional news-driven talk-radio station would never delve into something like that because it looks light. And yet, when you do delve into it, it talks to questions around social coherence and stereotyping like: ‘Does every black person know what “claphandonce” means? If you’re a white South African and you’ve seen it on Twitter and you feel like you’re alone (in puzzling over it), well guess what? You’re not the only one because there are a lot of black people who don’t know what it means in the context of Twitter even through they have been doing this all their lives.

“It’s a simple thing that gives you a bigger insight into society using Twitter as a reference, talking to some very interesting social dynamics of our people.

“Having said that,” says Mkhari, “we will still talk about (Zwelinzima) Vavi and the Zim elections. We’ll talk about nationalisation and (Nelson) Mandela – we talk about all things that are happening under the sun.”

– SA’s leading media commentator, Gill Moodie, offers intelligence on media – old and new. Reprinted from her site Grubstreet.

MagLove: The Freemium Cover

mediaslutzaMarkLives.com runs a regular slot featuring the best local and international magazine covers every week. We recognise well thought out, powerful and interesting (and hopefully all three in one) magazine covers and celebrate the mix of pragmatism, creativity and personal taste that created each of them. By media blogger MediaSlut.

See our archive of previous MagLove cover selections

INTERNATIONAL

First Life (UK), September / October 2013

First Life UK

First Life UK Jul Aug

Here’s something I didn’t know… British Airways has a separate in-flight magazine for their First Class passengers called First Life (UK). And it’s stunningly simple and beautiful. I’ve also included a previous cover to show you the theme (and brilliantly simple elements and photography) running through their covers…

PoV, Issue #7

POV

A very simple, but effective design element on the cover of PoV Magazine, to show off their “Hate Issue” (the previous edition was the “Love issue”). PoV stands for “Passing Out Victorious”. You can read the complete issue, and previous issues, right here.

FahThai, September 2013

Fathai

Is it a flag? A flower? What is it? When looking quickly, it looks to me a like a few different things, but in the end, it’s a beautiful ‘distorted’ image of a Formula 1 car in the bay, to promote the cover story on Bangkok Airways’ in-flight magazine. You can read the whole issue right here.

Stylist, 28 August 2013

Stylist

We’ve featured a cover before that has “baked itself” (Critic, 27 May 2013), and this is also a great cover that “baked itself” and a cover that “makes me happy” (and hungry) to look at…

LOCAL

High Life (SA), September 2013

High Life 9 September 2013High Life South Africa, the in-flight magazine for British Airways South Africa, is constantly producing noteworthy covers. It’s mostly because of their photography and humour, but this month it’s all about the image and typography and usage. This covers make me want to be the little silhouette man, walking next to that river…

– The (for now anonymous) blogger behind MediaSlut knows way too much for his own good about media in South Africa. Magazines in particular. His mission is to show when South African magazines might fail, but most importantly, succeed. If you’re looking for a library about South African magazines and news, your one-stop pitstop is MediaSlut. #MagazinesForTheWin

– Find a cover we should know about? Tweet us @marklives and @mediaslut

Millennial Ad-Grad: The millennial workplace

by Faheem Chaudhry (@FaheemChaudhry) For creative businesses of all shapes and forms, consistently conceptualizing and executing the most original and unique work is a day-to-day goal as client organisations remain under constant pressure to differentiate and reinvent themselves, simply to stay relevant.

The role of technological progression is without a doubt at the heart of this, as opportunities for creating business value are taking different sizes and forms. While the world may be changing, the primary reason for success will always be rooted in the same dynamic. People. Recruiting and retaining the top talent will always be the core competitive advantage of any creative industry leader.

The Millennial Workplace

We’re all becoming increasingly familiar with the differences between millennials and previous generations. We (millennials) were born in the google office Zurichdigital age, have grown up in an era of immediate gratification and are geared towards working under constantly changing expectations, pressures and time constraints.

In creative industries specifically, the world’s leading organisations are adopting new and innovative ways of bringing the best millennials to their boardrooms.

More and more business leaders are realising that the work space and atmosphere determines the ways employees work and the way their imaginations explore. The more inspirational the workplace, the easier creative blocks are overcome and new ideas and territories are explored.

So what are the core characteristics of the creative workplace? And what are millennials most attracted to about them?

Enabling creativity

As I’ve mentioned before, Hal Riney said that the fascinating, and perhaps most terrifying part of the creative business, is that we actually have no idea where our thoughts come from. Each new day and each new project brings a new challenge and a need for a fresh approach. The reality of the macro business environment these days is that it is becoming more and more cluttered. It’s becoming easier for start-ups to launch with pace and agility, with old industry stalwarts finding themselves frequently challenged. To attract the top talent, to produce the most creative work, organisations are going through much trouble to make the physical work environment an enabler of individual creativity.

Take the Google office in Zurich for example. Among many other incentives, employees have access to a tranquility room of sorts, housing deep reclining leather chairs, dim lighting to set the mood and exotic, luminous fish-tanks to please the eye. It’s not exactly the description of the workplace we’re accustomed to now is it? At it’s core, Google is in the business of innovation, and in order to keep generating fresh thinking, the bosses make sure that all talented minds get a chance to rest. It’s the ideal platform from which to think, create and innovate.

Perhaps what separates the millennial generation most from previous generations is the pace with which our lives move. The day of one employee being at a singular organisation for 30 years to receive their gold watch simply doesn’t happen any more. Millennials are on the move, ambitiously seeking out the opportunities that offer the greatest exchange of value. Organisations like Google are capitalizing on this and are creating physical environments that allow Millennials to deliver their very best creative work. It’s the way the tech giants alone are trying to distinguish themselves from the rest, with the hope of pulling in the pick of the litter.

Employee collaboration

Gone are the days where organisations could afford to operate in departmental silos. An “each team to their own” approach is now a stayed view to looking at workflow in a company. Due to the demand for integrated problem solving, getting different minds around the table to brainstorm together is becoming common practise.

Take Apple for example. Steve Jobs had two core thoughts around his Cupertino headquarters. Firstly, that there would only be one staircase. And secondly, that the bathrooms were centrally located.

He wanted to create an environment where employees from varying disciplines met each other more often. That they congregated around organisational common areas as opposed to just their departments (hence the centrally located bathrooms).

To millennials who are hungry to hear different views, probing into unknown skill sets and interacting with colleagues with varying roles, this forms an attractive proposition. And the likes of Apple are reaping the rewards, constantly attracting the top thinkers of the next generation.

Work – life balance

The demands of the modern workplace often mean 24/7 “always on” jobs. These days the world doesn’t stop for a second, and neither does business. Many companies have realised the additional pressure that this puts employees under, and have gone many miles into developing creative workplaces that enable a work-life balance, rather than the feeling of the 9-5 slogathon.

Zappos is a fantastic example. World renowned for their customer service, at the Zappos head office just outside Las Vegas, Zapponians are encouraged to design and decorate their own workspaces. The result is offices looking like bedrooms, lounges, coffee shops & zen gardens. Such offices have Zapponians working at some of the highest levels of productivity in modern organisations. Staff are so committed to Zappos, that the company offer to pay staff to not take additional training.

However the commitment from their millennial generation is such that this isn’t given consideration, and the company continues to enjoy a workforce yearning to learn more about the business. To millennials entering and starting their careers in a world requiring the highest levels of productivity and organisational commitment – offices that offer a sense of balance through workplace personalization are being successful in keeping the best talent deeply rooted.

Creative industries are dominated by the organisations with the most creative people. That’s the business truth. There are various incentives being put in place by companies looking to attract the top talent.

One of these is the creative workplace, as leaders are starting to tailor their work – life offering to the increasing demands of the millennial generation. It’s a dynamic that I see increasing more and more with time, as industries become more cluttered, and businesses fall under an increased pressure to really differentiate themselves as a truly unique work destination.

– Faheem is a passionate marketer at M&C Saatchi Abel. With a focus on the future, his aim is to better entrench the importance of creative thinking to solving critical business problems. Find his past columns here

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