Tale of two outages #seacom #blackberry

On 10 October, South Africans wrestled with two major connectivity outages: the SEACOM undersea cable and the BlackBerry Internet Service both went down. But the outages were one thing; how users were treated was another, writes ARTHUR GOLDSTUCK. They provide a case study in both successful and disastrous public relations.

Knott-Craig Jr on the future of Mxit

Last week MXit was bought out by Alan Knott-Craig Jr’s World of Avatar – at a time when it faces its greatest challenges. He talks frankly about competing with BBM and WhatsApp – and more – with ARTHUR GOLDSTUCK.

The next Windows shows future looks a lot like the tablet computer and smartphone

Windows 8 was unveiled – at least in preview form – for the developer community last week. What does it mean for users and for Microsoft? ARTHUR GOLDSTUCK explores its significance.

The myth of the ‘digital born’

Are children really “digital born”? ARTHUR GOLDSTUCK argues that this fondly held belief is a myth. He suggests a tool used by kids that adults can also embrace to become “digital made”.

Radio enjoys a healthy second life online

In the second of a series of columns on the future of music, ARTHUR GOLDSTUCK explores the impact the Internet’s Audio streams have had on radio.

As one traditional delivery channel for music, namely the record store, faces its demise, another is thriving. Radio was meant to be an early victim of the Internet revolution, given how easy it is to deliver an audio stream online. Instead, it remains the most pervasive mass medium in the world, reinventing itself again and again as it migrates onto cellphones, and uses the Internet to intensify its engagement with listeners.

Asus expected to shake up tablet market with eee Pad Transformer

The WiFI version of the Asus eee Pad Transformer sneaked into South African stores in July with little fanfare. But the high-end 3G unit arrives this month, and Asus expects it to shake up the market. ARTHUR GOLDSTUCK assesses its chances.

The death of the music store

If you look carefully, you can already see the beginning of the end of the music store as we know them in South Africa, writes ARTHUR GOLDSTUCK in the first of a series on the future of music.

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