by Sarah Ritchie. “You’ll get the agency you deserve.” For some marketers, that should be a scary thought.
Tag archives: relationship building
From the outside, looking in
by David Alves. Here are a few key engagement methodologies and tactics that will help you as an agency or supplier to nurture relationships with multiple clients while allowing yourself to be human.
Always Learning: Brand loyalty in an age of influencers
by Kirsten Dewar. The latest research I’m reading paints a worrying picture of how consumers think about brands.
African Echo: Of litmus tests, playgrounds & waste collectors
by Taazima Kala-Essack. How do we play ‘nicer’ with the other kids in the sandpit, and why aren’t we doing more of that?
#Immersion: Chenge Besa-Mwenechanya, Stanbic Bank Zambia
by Moonga Mkandawire. The head of investor services and transactional banking at Stanbic Bank offers advice on client relationship-building when doing business in Lusaka.
Lessons in business from a barber
by Ndumiso Ndlela. The sign at the entrance might read “Herman’s Salon & Styling” but his business is really building and maintaining client relationships.