EXCLUSIVE: Morley moves to chair Draftfcb Cape Town

by Herman Manson (@marklives) Godfrey Morley, Managing Director at Draftfcb Cape Town, is taking up the position of Chairman of the Cape Town agency starting July 1. It was recently announced that Eric D’oliveira, currently Managing Director at 140 BBDO, would step into the godfrey morleyMD shoes at Draftfcb Cape Town starting July 1.

According to Morley, he had wanted to explore entrepreneurial opportunities for the agency for a while now, putting together innovative new ventures for the group. He will now be freed up to do so.

Morley suggested D’oliveira as his replacement to Draftfcb South Africa Group CEO John Dixon, saying he believed the agency should be lead by a ‘dyed in the wool’ advertising executive, while he focussed on his own business strengths for the benefit of the group.

His position as Chairman at Draftfcb Cape Town will ensure continuity, says Morley. Morley says he is not yet in a position to reveal details of the entrepreneurial aspects of his new role now, but that an announcement will be made in due course.

Morley was previously head of sponsorship for SAB, communications director for McDonalds, marketing director of Samsung and executive director at Thebe Tourism Group.

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Shelf Life: The Lazy Man’s Guide to Saving the World

Louise Marsland’s (@Louise_Marsland) pick of new product, packaging and design launches.

A Tuff environmental campaign; start-up success story’s bold new stores; Z-Card worms its way into creating Turkish delights; and sampling in the loo.

A Tuff campaign

Tuffy Page1

Tuffy page2

Tuffy Page4

In a neat twist of irony, the Tuffy brand has decided to launch a book to encourage people to help save the world, while highlighting its own recycled story. It pulls out 4200 tons of junk annually from landfill sites to manufacture their refuse bags.

Their quirky book ‘The Lazy Man’s Guide to Saving the World’ has been created by Saatchi & Saatchi and comprises a collection of anecdotal tips through the eyes of the character, Lazy George, complete with idiosyncratic visual imagery.

Tuffy marketing director, Rory Murray, says that Saatchi & Saatchi was tasked with telling Tuffy’s 100% recycled story in a way that would resonate with consumers in a fun way, while reminding them that by choosing Tuffy 100% recycled refuse bags they are doing their conscious bit to save the planet.

“People have had enough of being told to save the world, so we decided to speak to the lazy guy inside all of us, that gets across the importance of doing simple small things that impact on the environment in a visually appealing and humorous way,” explained Gavin Whitfield, Saatchi& Saatchi executive creative director.

Whitfield added that the project was time-consuming, but very rewarding. “The agency is making more and more of this kind of work and clients are buying it, because it works, and the fact that it has a ‘good’ message, makes it more worthwhile.”

The project was launched for World Environment Week last week and the book is available at niche retail stores in Cape Town. It can also be viewed and downloaded for free.

iFix. You happy

iFix 2

We all know that every worthy start-up begins in a garage or mom’s spare room, or in the case of iFix, in a Stellenbosch University dorm room.

The specialist stores repair Apple and Samsung products and the retail concept was started by a frustrated Alex Fourie when he was a student in 2006 and couldn’t get his iPod fixed. He taught himself how to online and ended up fixing all his friends’ and their friends’ devices from his dorm room – and he’s now launching his fifth and sixth stores, expanding to Canal Walk and the Eikestad Mall in Stellenbosch.

The stores are open seven days a week and pride themselves on the fastest turnaround time for repairs – in under 30 minutes. Qualified Apple and Samsung technicians are employed.

Fourie tells us this is his service philosophy: “Many stores fix technology, but the whole iFix experience has been tailored around not just ‘Fixing’, but turning a bad situation into a pleasurable one.

“iFix provides a unique, instant, pleasurable repair service to upmarket mobile devices. iFix knows that people cannot go without their beloved gadgets for long and as a result iFix provides quality repairs, immediately. No waiting three weeks for an assessment from some anonymous workshop in Koekenaap. Walk-in, speak to a technician, drink a coffee, walk-out with a repaired device, smile.”

Hanno van Zyl is the Cape Town designer responsible for the stark, clinical look of the iFix stores.

Pop-up media activation

Z-Card worm

Z-Card Turkey produced an innovative dye-cut worm Z-Card activation for Kia to promote the new red and yellow logo in the Mutlu Magazine Group (MDG) Instyle magazine – circulation 25 000.

Z-Card Turkey is part of Z-Card Africa, India, Middle East and Turkey (ZAMI).

Kia’s new logo is being used in all of its marketing campaigns, including the Z-Card, which promotes the Kia Soul, Kia Rio, Kia Cee’d and Kia Sportage.

“Z-Card Turkey managed to turn this job around in a mere three days, as client needed the cards urgently to insert into the magazine before it was distributed,” said Z-Card Turkey’s HanifeYüksel.

MDG’s Group’s Güven Odaman indicated the group was looking at other different shaped Z-Card activations from PocketMedia.

MDG is the publisher of various magazines in Turkey including Instyle, Boxer, Fortune, People and Sports Illustrated.

TLC soft soaps consumers

TLC 2

With the relaunch of its Crème Hand Wash Soap range, Satiskin has embarked on a branding and sampling campaign within the restrooms at targeted shopping centres.

Primedia Unlimited’s washroom advertising media platform, TLC, placed the brand into mall and cinema bathrooms where the dwell time is high.

“Interacting with a brand is the first step towards purchase. That’s why Satiskin has made sure that women are able to sample and thus directly interact with the Creme Hand Wash Soap inside the washroom environment where they would naturally wash and pamper their hands,” said TLC’s Brett Tucker.

Satiskin is utilising the tester frame, door wrap and mirror decal media platforms to ensure consumer engagement with its brand during May and June 2013.

Louise Marsland– Shelf Life by Louise Marsland is a weekly column on MarkLives. Tweet new product, packaging and design launches to @louise_marsland or email her at louise.marsland at gmail.com.

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Louise Marsland has written about the FMCG, media, marketing and advertising industry for 18 years of her 25 year media career as a former Editor of magazines AdVantage, Marketing Mix and Progressive Retailing; as well as websites Bizcommunity.com and FMCGFiles. She currently edits the weekly Wednesday Media & Marketing Page for The New Age newspaper; and is the co-founder and Publishing Editor of SA’s newly launched industry trendwatching portal, TREND. at www.trendlives.info, in partnership with MarkLives.com.

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Marketers complicit in big data mischief

by  Bob Hoffman (@adcontrarian), San Francisco Bay The snot really hit the fan last week when The Washington Post and The Guardian reported that the US had secret spying programs that are “tapping directly into the central servers of nine leading U.S. Internet companies.”

It was inevitable that our industry’s obsession with Internet data collection would come smack up against questions of civil rights and individual liberties. But no one in the marketing or advertising industries seems to care about the consequences of our obsession with data, or the central role we are playing in this controversy.

It is an article of faith among the pundit digerati that the Internet has given us reg’lar folks more control over our lives. One of the mantras of marketing’s chattering class is that “the consumer is now in charge.” These people think that because we can tweet “the fries at Wendy’s really suck” we now have greater economic, social and political control. They are alarmingly insensitive to the trade-offs the web has presented us with.

On several occasions during the past few years I have taken the, ahem, contrarian position that not only are we not “in charge,” but the illusion that we are is masking the fact that the powerful are getting more powerful and that the individual citizen has less control than ever.

I first wrote about this in Adweek on December 29, 2010 in a piece called Big Brother Has Arrived, And He’s Us.

The Internet now knows everything about us… It knows our political beliefs and our sexual habits. It knows what we eat and whether we drink too much… It knows what our ailments are, what drugs we use, what doctors we see and what our psychological profiles are….There’s no reasonable way that this is a good development for a free society… There is no realistic vision of the future in which this will not lead to appalling mischief.

On April 13, 2011, I wrote:

There is an outrageous amount of personal data being collected. It is too accessible, and anyone who takes promises of internet privacy and security seriously is an idiot.

On April 9, 2012, I wrote,

Never before in history has this kind of information monopoly been in the hands of non-governmental institutions. This is completely new and we have no idea where it leads…

Whether the benefit we are getting in security information is worth the price we are paying in civil liberties is above the pay grade of advertising bloggers. But the issue of marketing’s role in all this is not.

We’ve got to get ourselves out of the snooping business. We’ve gone too far.

So far as I can tell exactly no one in the marketing industry seems to give a shit. The big time web honchos at Google, Facebook, et al are in denial and playing word games. According to the San Francisco Chronicle…

…when speaking about complicated computer systems it is easy to play word games and — technically — tell the truth. “Direct access” or “open-ended access” are terms that can be truthful simply when you install another system between the first two…

“I find it extraordinarily unlikely that this could happen without these companies’ cooperation,” says Dan Auerbach, the Electronic Frontier Foundation’s staff technologist.

Governments have always concocted reasonable sounding excuses for spying on their citizens. There has never been a time when there wasn’t some threat to public safety that articulate leaders couldn’t twist into a rationale for a secret branch of government. The difference now is, we in the marketing/media complex are complicit — we’re one of the greatest assets they have.

Is this a good thing? Do we really want to continue our relentless efforts to collect more and more data? Responsible people in our industry need to think about these questions.

Did I say “responsible people?” In the marketing industry?

Yeah, right.

– The Ad Contrarian is Bob Hoffman, is the author of The Ad Contrarian and 101 Contrarian Ideas About Advertising. Reprinted from his blog The Ad Contrarian.

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EXCLUSIVE: Exposing ‘& Anonymous’

There’s a new idea in town. And it’s been rounded up by a balaclava-cladded trio, who would prefer to remain anonymous. By Kim Penstone

& Anonymous

Don’t be surprised when you are greeted at the door of & Anonymous by a bearded man sporting a pink Barbie-topped balaclava. Or a leather-clad woman in a diamante-studded, gimp-like mask. Or anything in between, provided it hides the wearer’s face. The founders of & Anonymous are simply living the new company’s credo;

[pullquote]“Advertising agencies have become doers,” says Reilly simply. “They have had to become doers, because in order to build and maintain brands, and then quantify this work in monetary terms to the satisfaction of clients, they have to keep doing – and there’s little, if any, time to think.”[/pullquote]

“A lot of agencies say it, but we wanted to live it: it’s time that the work came first. So we don’t need a name, and you don’t need to know our faces. It’s time to drop the ego, and focus on the ideas.”

Unfortunately, for the purposes of a media launch, names and faces are crucial. So the balaclavas are removed, revealing Joy Turnbull, ex Network BBDO Deputy MD; Brad Reilly ex Jupiter Drawing Room Chief Creative Officer; and Darren Cronje, ex Jupiter Creative Director.

Together, they have over 40 years of experience in the marketing, brand building and advertising arena, having worked their way up the ladder from junior account director and creatives to leaders and board members of two of South Africa’s top agencies. They have built brands from scratch, turned them around from certain death, collected a treasure trove of awards both locally and abroad, and monetised ideas for clients ranging from small localised businesses to global megabrands such as Coca-Cola.

But, as is often the case in any form of big business, the further the trio advanced in their careers, the more removed they became from the work.

[pullquote]We don’t believe that the three of us have all the answers, so we’ve partnered with over 25 specialist creative entities and people, ranging in skills from strategy, production, film, music and popular culture, to graphics, events, spatial design, digital and social media and the blogosphere.[/pullquote]

& Anonymous was born of a restlessness in its founders, a frustration with the world of advertising and the roles that they found themselves playing.

“Advertising agencies have become doers,” says Reilly simply. “They have had to become doers, because in order to build and maintain brands, and then quantify this work in monetary terms to the satisfaction of clients, they have to keep doing – and there’s little, if any, time to think.”

The proliferation of brands, agencies and media over the past decade has resulted in an explosion in work for advertising agencies – not necessarily in the amount of clients on books, but rather in the amount of work required per client. Combine this with poor economic conditions, and the result is ever thinner margins, forcing many agencies into doing more work, with less staff, for less money.

Thinking has become a luxury many agencies can ill afford.

“The relationship between clients and agencies is also off kilter,” adds Cronje, “The less thinking that the agencies do, the less their opinions are valued, and so they become mere suppliers; slaves to the producing machine.”

& Anonymous wants to put the thinking back into the equation. Through this, they hope to restore the power balance between client and agency, and so create a partnership that is equally focused on bringing the best possible ideas to life.

Key to the success of this plan is collaboration.

“The & in & Anonymous refers not only to our clients, but also to our partners,” explains Turnbull. “We don’t believe that the three of us have all the answers, so we’ve partnered with over 25 specialist creative entities and people, ranging in skills from strategy, production, film, music and popular culture, to graphics, events, spatial design, digital and social media and the blogosphere.”

They also work with agencies, because despite their individual need to step back from this environment, they are the first to recognise the immense value that agencies add to the brand building momentum.

“We believe that the more people with whom we interact, the more informed our ideas will be, and the better chance they have of succeeding,” she says.

In working with other specialists, it also frees the founders of & Anonymous to focus on what they do best – creating ideas that have the potential to become so much bigger than their creators.

Of course, they recognise that they might be stepping on agency toes, but who doesn’t when they breakaway and start up on their own? And they’re adament, too, that there are many spaces that agencies aren’t covering, and which & Anonymous is keen to explore.

“We are broadening our scope in terms of clients, because we recognise that ideas don’t only live in the advertising space,” says Turnbull. By way of example, the company has recently completed some work on a CSI project, an interior design job, a corporate culture brief, and a music video. With the help and input of several partners, & Anonymous has also just completed and released its very own short film, to showcase the company and what it stands for.

If it all sounds a little indistinct, that’s because it is.

“We are excited to be working between the blurry lines,” concludes Reilly. “We don’t want to be siloed. We want to stay nimble and adaptable, able to take on anything that excites us. We don’t want to be defined by anything except ideas.”

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New ECD joins Draftfcb Johannesburg

 

Jonathan Deeb

Jonathan Deeb, currently Executive Creative Director at Havas Worldwide Johannesburg & Havas Worldwide Digital Johannesburg (the recently rebranded Euro RSCG Group), is to join Draftfcb Johannesburg as ECD from July 15 this year.

In a media statement, Draftfcb South Africa says its Chief Creative Officer, Brett Morris, “plays a major role in directing the group’s Johannesburg agency’s creative product, and he will continue to do so.”

Former Draftfcb Johannesburg ECD Neo Mashigo had left to become co-Executive Creative Director for Ogilvy & Mather Johannesburg in March this year.

Deeb studied at the Red and Yellow School of Logic and Magic under Brian Searle-Tripp before joining The Jupiter Drawing Room Johannesburg. He later joined Black River FC as creative director before moving to Havas in 2011.

Havas will replace Deeb with  Eoin Welah as ECD at that agency. Welah is currently the ECD at Leo Burnett Johannesburg. He has worked at Metropolitan Republic, Lowe Bull Johannesburg, Lowe Prague, King James and Leo Burnett Johannesburg, among others.

Eoin Welsh

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New CT shop grabs World Design Capital Cape Town 2014 ATL account

MetropolitanRepublic (Cape Town) has won the Design Capital Cape Town 2014 ATL and branding account beating both FoxP2 and M&CSaatchi 2014 World Design Capital Cape TownAbel. Quirk won the digital business beating Infestation and Gloo. The combined account is worth R9 million.

Priscilla Urquhart, PR and Media Manager for Cape Town Design NPC, confirmed that two request for proposals went out, one for digital and one for the rest of the business. “The ideal scenario would be to have everything under one roof however, the presentations showed up differently,” said Urquhart. “We’re very happy with the chosen agencies and believe they will deliver on the WDC outcomes.”

Cape Town Design NPC is the implementation company of World Design Capital Cape Town 2014 and an independent, not-for-profit organisation.

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The Sell: Shopper data — a ‘blockbuster’ debate between Minority Report and Zero Dark Thirty

by Mimi Nicklin (@MimiNicklin) How actionable is shopper data really? A ‘blockbuster’ debate between Minority Report and Zero Dark Thirty.

I don’t know about you but I find it very irritating every time I read a newspaper article or report that quotes the Tom Cruise film, Minority Report, as a reference to how ‘psychic’ we are becoming when it comes to shopper data analysis.

[pullquote]According to a recent survey by the Path to Purchase Institute in the USA 84% of organisations will be increasing their spend into data and digital shopper marketing this year to try and make inroads into this complex and vast field of expertise.[/pullquote]

It paints a picture that, as per the film, we can track down and target any consumer’s needs in a matter of seconds using the Internet, electronic databases and augmented reality connections. Not only does it entirely undermine recent developments in research, predominantly in the neuromarketing field, but it leaves every marketer reading the article dreaming of a day when it may actually come true with magic data and little analytical requirements.

The hard reality for us is that it is a lot easier to collect than it is to analyze, make sense of, and actually use data. The more recent, Zero Dark Thirty blockbuster film tells this story well – just because we have the data, doesn’t mean we can use it to effectively action the solution!

Many brands and retailers are collecting but how many are actually connecting and driving sales? With 2.5 quintillion bytes of data being created globally daily, do we stand a chance of ever getting to the bottom of it?

Many believe the answer lies in starting small. According to a recent survey by the Path to Purchase Institute in the USA 84% of organisations will be increasing their spend into data and digital shopper marketing this year to try and make inroads into this complex and vast field of expertise. More than 33% of these organisations went on to say that they will do so by 25-50% So, things are changing fast and budgets are moving even faster, but the question still remains, can all this investment really make shoppers buy things?

I believe the answer is yes, when it’s done brilliantly. There are multiple cases whereby a retailer, in most cases, is using data to form the basis of tailored and effective shopper solutions that really do help shoppers with their decisions to buy. However I also believe there are three levels from which these steps to success begin, and we need to get the basics right before we expect great results. We too might want to start small and ensure the foundations are there for ‘blockbuster’ results in the future.

Firstly, and at its most simple, is POS data directly from the retailers. This granular, direct data is a good starting point for many brands to use as a basis for shopper campaign development. Certainly if you can convince a retailer to share their transactional data over an extended period of time one can cross reference this against your own category, knowing it is very real data that can predict and segment shopper’s basket needs. This allows your promotional programmes to be more responsive to existing shopper habits and allows shopper marketing partnerships with retailers to accurately ‘talk to’ the shopper mindset in store.

Secondarily there is, of course, the wide reaching and ever expanding networks of retail store, and occasionally brand specific, card data.  A mimi nicklinmuch deeper analysis and a more accurate reflection of shopper habits and usage over time, and of course with the benefits of developing a two way conversation, direct incentives, and shopper rewards.

Thirdly, and where I believe the most value sits, is by taking the two above data sets and building this into a much richer and deeper understanding of shopper behaviour by layering on lifestyle data. The in-store loyalty card alone can define shopper habits, what she buys, when and with what other products in her basket. The development of lifestyle based understanding however creates a layer that defines personal and family needs beyond the fact that we know she buys ‘pasta in bulk’ and long life milk every month.

With this lifestyle analysis, the brands ability to incentivize and reward becomes infinitely more powerful and effective. A great example might be the Walgreens Balance Rewards programme in the USA, whereby monthly they gather lifestyle data by consumer questionnaires to overlay on their syndicated loyalty card data. With this they develop tailored in store and digital services that help shoppers shop, with everything from prescription reminders to photographic solutions for the family. Their use of data ensures that shopping at Walgreens really is the most efficient, rewarding and convenient choice for your individual needs.

Recently Tim McCauley, Senior Director for Mobile Commerce at Walgreens, indicated that customers who engage with Walgreens in person as well as via these online and mobile apps spend six times more than those who only visit stores. And with over 12 million visits to their online and mobile services a week, it doesn’t take much convincing that the data analysis model is working for them.

To create some additional context for us here in SA, I will paint a basic picture. Your data collection from the storecard database has helped you understand that Lebo (Shopper A) and Xolise (Shopper B) are both heavy users of pasta every month and that they are effected by price promotions in the category. You know that Lebo is a mother, based on her nappy and babyfood purchases, but by understanding the lifestyle data of the two women you can now also understand that Lebo prefers classical music, enjoys playing Monopoly with her family and is looking to move house. Lebo is under constant pressure with her bills and is therefore buying pasta as a cheap tummy filler each month.

Xoliseby comparison listens to house music, is an avid runner and is preparing for a marathon, so she is buying pasta in preparation for the big race. Her reasons for pasta shopping are entirely different and her mindset when she is shopping is of a very different direction.

At stage one of the data analysis one could assume a similar ‘buy pasta in bulk’ message would appeal to the two shoppers, and indeed if it is a simple price discount it probably would. However, with a deeper level of data analytics your shopper programmes and promotional messaging can take on a far more effective form, helping marketer’s define everything from the images you use, to the rewards you offer, to the types of ‘free recipe cards’ that the stores create.

So the debate continues, but in my opinion, the truth is that for most of us, the reality is far less Minority Report than one might wish! The data is being collected but our effectiveness at using it to predict and effect behaviour is still in its infancy.In fact, when you really look at it, we are far closer to Zero Dark Thirty, where it takes ten years to find the worlds most wanted man because of the web of information gaps, organizational disconnects and data misunderstandings.

The data is pouring in, but only the most organized, streamlined organisations are using it to really convert sales directly. As marketing departments start to specialize their departments with Digital Shopper Marketing teams, the quest to unravel habits and chase the shopper is closer to Minority Reports vision of the future, than the reality of our skill setsyet allows us to be.

 

mimiMimi Nicklin (@MimiNicklin) followed her passion and experience in the consumer, retail and shopper space from regional roles in Europe and Asia, to South African shores in 2010. Having led global brands through the line for Procter & Gamble, and two of London and Hong Kong’s top agencies, her background gives her an international perspective to add to her depth of SA understanding. She serves as strategic director and a partner at 34 Group. Mimi contributes the monthly “The Sell” column concerning shopper marketing to MarkLives.

Ad of the Week with Oresti Patricios – The big fat sex experiment

MarkLives Ad of the Week with Oresti Patricios – The big fat sex experiment.

Discontented with your sex life? Thinking that perhaps there’s room for improvement? 54% of the world’s population is in the same boat, according to the 2011 Durex Global Sexual Wellbeing Survey.

I have featured Durex in this column before, but that’s because it is a brand that innovates and knows its target market extremely well. It has turned a “tricky” subject (sex) into something that is both fun and open for discussion, mainly through consumer campaigns on campuses. The brand takes an interactive approach to promoting itself as an authority on sexuality, and has a progressive approach to obtaining and sharing information.

Durex has made a priority of “owning” sex, and this campaign is an extension of that philosophy. The 2011 Sex Survey was just the start – now the data is being used for a global “Sexperiment” that aims “to prove that great sex isn’t just about the physical, with experiments designed to explore emotion and intimacy as well as pleasure and passion.”

At the beginning of this month, Durex launched the First Ever Worldwide Sex Experiment. Couples from 26 countries are invited to sign up, and explore their sex lives, with the eventual aim of helping other couples around the world enjoy better sex. The invitation is open to all comers, and is showcased on a dedicated Facebook page.

To ensure that the study is performed in a scientifically sound manner, the global condom/lubricant/sex-toy brand has enlisted the services of “the world’s only Thrill Engineer” – Brendan Walker. He is a Senior Research Fellow in the Department of Computer Science at the University of Nottingham, and was recently appointed Professor in Creative Industries at the University of Middlesex. He has also appeared as a host on BBC and Discovery Channel special programs, looking at “tailored emotional experience” – amongst other things. So he is eminently qualified to measure people’s emotional reactions to stimuli.

In the first stage of the experiment, 26 couples from around the world will be selected to take part in this sex experiment, which aims to find out exactly what keeps them fulfilled between the sheets.

Over four weeks, couples will experiment with a series of sexual scenarios that will stimulate them and their partners in a whole new way. Couples will try everything from increased foreplay and sexy intimate talk, to swapping roles and incorporating a bit more adventure in their sex lives.

The Durex Lovers’ emotional and physical reactions will be measured using state-of-the-art cardio monitors to assess changes in heart rate to signify arousal, and their pleasure ratings to gauge its emotional impact.  The chosen Lovers will fly to the “love capital”, Venice, to be briefed on how to use the equipment by ‘Thrill Engineer’ Brendan Walker himself.

Walker commented: “Through our experiment we aim to explore the physical and emotional aspects of making love to determine the affect durexthese have on a couple’s pleasure, arousal and overall happiness. It might be as simple as talking to each other about what excites you, but that simple change in stimulus can create a connection that amplifies your body’s reactions, elevating the entire experience.”

The Durex Lovers’ emotional and physical arousal states will be combined and analysed to create the ‘Durex Great Sex Findings,’ which will no doubt make interesting reading.

There is an app (of course!) that will soon be released, for those who are not selected, but still wish to take part in the experimental exercises at home. The app will measure your responses by using biometric analysis, courtesy of your camera phone.

Bevan Lewis, from Durex, said: “We want to inspire couples and give them the tools to think about the importance of sex in their relationship. We wanted to use the experiments as a way to give couples the chance to really explore each other’s passions, pleasures and intimate thoughts and show them that, with a little bit of extra ‘know how’ and effort, they can create a stronger connection; and ultimately find new ways to enjoy the sex they have.”

The promotion relies heavily on Facebook exposure and targets the young, 18-25 market. As before, Durex is taking ownership of sex in a mature and yet fun way. That’s a hard balancing act to pull off, but this global brand does it so well.

Ad of the Week archive

Ad of the Week is published on MarkLives every Wednesday. See past selections here.
Oresti Patricios is the CEO of brand and reputation analysis company Ornico.

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Hermaneutics: 24.com closes down Afrikaans news portal to save paywall strategy

By Herman Manson (@marklives) Media24 owned 24.com has decided to close down Nuus24 – the Afrikaans edition of news24.com – starting July 1. The group recently announced that it would be rolling out paywalls on the websites of its Afrikaans language newspaper sites (for Die Burger, Beeld and Volksblad).

When the group announced its paywall strategy in April it said its papers would also adopt a ‘digital first’ strategy which will see the newspapers breaking news on beeldtheir sites. At the time MarkLives questioned the viability of the paywall concept if a free Afrikaans language site competed in the market for Afrikaans news.

Effectively 24.com is cornering Afrikaans language news content behind paywalls by closing Nuus24. It’s killing what is, by its own admission, a viable product to try and save the flagging fortunes of its print brands online. In the statement it released announcing the closure of Nuus24, 24.com said the site had “generated excellent engagement for both their audiences and their advertisers” before noting that it could not be scaled to the same levels as News24. Frankly, few sites could given the size of News24, and it’s doubtfull that the sites of the three Afrikaans sister papers could be scaled to News24 sized operations either.

Until the launch of the new beta sites in April, in preparation of the paywall strategy, little worth noting happened on the Afrikaans newspaper sites. There has been little indication so far that ‘digital first’ strategy has been effectively adopted by the newspaper brands.

The closure of Nuus24, coupled with moving the remaining Afrikaan language news sites behind paywalls, might well open up the market for a new player to enter. That’s not bad news at all unless you are Media24.

Hermaneutics is a column by MarkLives.com editor Herman Manson. It indicates as much opinion as reporting.

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The Dissident Spin Doctor: The death of the unitasker

by Emma King (@EmmainSA) I came across an awesome word the other day – ‘Unitasker’. It’s attributed most commonly to Alton Brown, ‘celebrity’ chef and TV personality, who  apparently disdainfully coined the term to describe single purpose kitchen utensils that clog up a kitchen and which are only good for one thing. Like a corn kernel remover, or a cake pop maker, or a banana slicer.

Apparently, it can also be used to describe a person – someone who can only do one task at a time (I’m resisting the temptation to insert joke about men and multitasking here). But I’d like to create another way it can be used, in the workplace, to describe someone who clogs up a business and who is only able or willing to do one thing.

I think it’s a pretty dangerous to be a unitasker in this fast moving age. Back in the day, when there were limited channels and disciplines, and Emma Kingages to work through a brief from a client, we had the luxury of being able to lovingly and single-mindedly focus on our preferred skill of copywriting or design or strategic research.

But those unitaskers are a dying breed, and rightly so, as we need to be ever faster, producing ever more in less time and against smaller budgets. Why would a client wait ages or pay for million different people to progress through one brief? And indeed, why would a business want to hire a candidate who is skilled only in writing, when they are matched against a second who can not only write, but who can also (tick where appropriate) take photos/ edit a video/ liaise with clients/ tapdance.

One would argue, I suppose, against the dangers of the ‘Jack of trades’, ever vocal geniuses (or is that genii?) who claim to be experts in a million disciplines, while seemingly unable to excel in any. And indeed one would caution against it.

But surely being multi-talented or multi-skilled is not a total enigma. Those of us who come from a traditional PR agency background would know this. Indeed, to succeed, do we not need to play multiple roles of client service, strategists, creatives, community managers, writers, event planners and general dogsbodies?

I used to look in bemusement at traditional agencies, when we ended up in those all-agency sessions – there would be the lone, sad, Norman-no-mates representative from the PR agency or media agency, swamped by a million people from the ad agency, each representing some minute role or skill. I used to shudder at the amount of retainer hours being eaten up by having all these people in meeting, and wonder about the convoluted process of Chinese whispers that it would take to relay and feedback changes along the chain of command.

And so, here we are today, where I now work in an integrated agency and the world itself moves ever faster, demanding more from us all. Thank heavens, at least where I’m sitting, there’s an acknowledgement of the speed that things need to happen and the need for us all to be multi-skilled.

But it still amazes me, when I come across people, who push back that “it’s not their job to do something” or who are not open to giving something a go. Or someone, often weirdly enough a junior, who “doesn’t do Powerpoint” or thinks they are above schlepping through a document to eliminate mistakes.

Really? Well guess what Honey, there’s someone right around the corner who will, and guess who we want to hire and which one’s the first to go when cuts are being made.

So, rant over and point being; what it’s led me to believe is a couple of things.

Firstly, as individuals we need to be multiskilled and open to everything. By all means, nurture what you’re good at and what you enjoy, but don’t be too precious about what you will do or what you get involved in. It just makes you more disposable than the next guy.

And secondly, as businesses, we need to take this view too. I shudder when I see PR agencies, unitaskers, who doggedly stick to traditional media relations and nothing else, shunning the world of branded content and digital communities. And likewise, traditional ad agencies who haven’t yet diversified and who are still trying run to a business around producing expensive above-the-line commercials. Because, watch out:  there are a million young, talented and hungry operations out there, clamouring for your clients’ budget, and who can do more:  faster, cheaper and (probably) better than you can.

Emma King is Head of PR at The Jupiter Drawing Room (Cape Town). She is a columnist for MarkLives on PR and communication issues. You can find her on Twitter at @EmmainSA

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