Brand Insight: Nokia makes its move

by Arthur Goldstuck (@art2gee) The launch of Nokia’s flagship Lumia 920 phone in South Africa  was big news, but equally important is the move it is making across all market segments..

In a few short years, the brand disintegrated from global market leader to troubled poor relation of the mobile world. Nokia, along with another faded brand, Motorola, almost invented the mobile phone market as we know it today. Along with fellow poor relations BlackBerry, it also helped to define the smartphone market. But all these brands were left in the dust of the touch screen revolution sparked by the iPhone and now led by Samsung.

In South Africa and across Africa, Nokia maintained its leadership through its wide range of basic phones appealing to the lower end of the market. In mid-2012, according to World Wide Worx’s Mobility 2012 research project, Nokia still had 50% of the cellphone market in South Africa, but buying intentions showed that it would drop well below that mark in the next 18 months.

The question on the lips of all market watchers has been, how will Nokia reverse this trend? Can it maintain its leadership in Africa and, by extension, secure its survival globally? And can it compete at the top end of the market, where it has almost lost its presence?

Yesterday, Nokia made its biggest move yet in addressing these questions. It unveiled the Lumia 920, its flagship phone, and the most advanced phone yet to run the Windows Phone 8 operating system developed by Microsoft.

It has previously released four Lumia phones, running previous versions of Windows 8, in South Africa. Although it says takeup has been “encouraging”, Lumia is hardly a household name here. That may be about to change.

The Lumia 920 is not only Nokia’s most advanced phone yet, but probably the most advanced phone in the world, with numerous technological advances that differentiate it from the rest of the market. However, the challenge for Nokia is not to tell people about the features that set it apart, but to get the device into users’ hands so that they can experience these features.

It can connect via LTE, the new high-speed connectivity technology that will be rolled out across South Africa next year. It packs a cutting edge processor – 1.5GHz dual-core Snapdragon S4 chip – along with 1GB memory, and 32GB of storage space, along with a microSD slot for expansion. Through its tie-in with Microsoft, it provides a further 7GB of online storage through SkyDrive.

The 920, along with other phones in the Lumia range, provides the user with free access to the music streaming service Mix Radio. It works the moment the user is connected, either via mobile data – incurring the cost of the data stream – or WiFi.

The standout feature is the camera, which uses something called Optical Image Stabilization (OIS). This lets the camera take in in five times more light than most other smartphone cameras, “making it possible to capture clear, bright pictures and video indoors and at night”, says Nokia. More important, it compensates for hand movement, reducing blur.

The feature that will appeal at the most basic level to phone users, however, is wireless charging. Simply lay the phone down on a charging pad that comes as an accessory to the phone, and it begins charging.

The screen itself, a curved 4.5” display, features PureMotion HD+: a technology that makes it so sensitive, says Nokia, the phone can be used while wearing gloves.

The phone will sell at R8000, R1000 less than the equivalent devices from Apple, Samsung and HTC. Which means, of course, that while it will win mindshare, it will not win over the mass market.

But there’s a brand for that. It’s called Asha, a Hindi word meaning “Hope”. It represents not only Nokia’s attempt to refresh its positioning in the mass market, but also its strategy to provide a smartphone-like experience to a market that uses only basic phones.

The Asha touchscreen phones use the decade-old S40 operating system, but offer a full smartphone experience. The new 306 model, which sells at below $100 across Africa, retails at R999 in South Africa, instantly taking on the youth smartphone market that is currently owned by Blackberry. And it has a secret weapon.

“The Asha portfolio has a significant value add,” says Gerard Brandjes,

Nokia vice president for South and East Africa. “We’ve  worked in partnership with EA to offer 40 of their games titles, valued  at R1000, for free as part of the bundle. The only cost is the data cost of the download. It gives the consumer a real life experience of what Asha touch devices can do, and bring the smartphone experience to life.”

And that, in turn, may just bring Nokia back to life in the minds of the market.

* Arthur Goldstuck heads up World Wide Worx (www.worldwideworx.com) and is editor-in-chief of Gadget. Follow him on Twitter on @art2gee. Reprinted from Gadget.

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Social Media bombs on Black Friday

by  Bob Hoffman (@adcontrarian) Despite all the hyperventilating over social media, people with open minds and judicious temperaments are still unconvinced that it has significant impact on commerce.

We know that display advertising on social media sites, notably Facebook, has delivered a whole lot less than promised.

But defenders of social media marketing tell us that it is not the advertising value of social media networks that makes them so magical. It’s the content value.

The story goes that the real strength of social media is manifest in the feeds and updates on Twitter, Facebook, YouTube, and Linked In. Here people see marketers’ posts and they also see the endorsements and referrals from members of their “community” and are powerfully influenced by them.

It’s a lovely little story. Unfortunately, it’s all bullshit.

We recently wrote about a report from Forrester Research that stated, “Social tactics are not meaningful sales drivers” and that the effect of social media on online sales was “barely negligible.”

Now, a report from IBM that measured the effect of social media on online sales for Black Friday have produced some startling data.

The highlights are these:

  • While online sales on Black Friday increased over 20% from last year, everything IBM measured relating to the effect of social media on these sales dropped.
  • Traffic to online shopping sites from social networks dropped 12% from last year and accounted for eight-tenths of 1% of traffic.
  • Sales at online shopping sites that came as a result of referrals from social media networks dropped by over 35% and accounted for one-third of 1% of sales.
  • Referrals from Facebook to online shopping sites accounted for two-thirds of 1% of traffic. Remarkably, during this same period, Facebook’s user base increased 25%. If there’s ever been a clear demonstration of the difference between the popularity of social media and the effectiveness of social media marketing, this is it.
  • And get this — last year referrals from Twitter accounted for two one-hundredths of 1% of online shopping traffic. This year they accounted for 0% of traffic. That’s right, zero.

While online media propeller-heads argue about the nuances of these “metrics,” to the rest of the world the numbers are so ridiculously small they barely even qualify as rounding error.

The idea that “conversations about brands” on social media networks are a major influence on consumers is one of the great pillars that social media marketing theory is built on. But as we often say here at Ad Contrarian Worldwide Headquarters, nobody’s smarter than the facts.

The results from this IBM report should be another nail in the social media marketing coffin.

But, fortunately for the social media lobby, the marketing lemmingocracy has bought very deeply into the social media hype machine. It’s too late for them to back out now.

– The Ad Contrarian is Bob Hoffman, ceo of Hoffman/Lewis advertising in San Francisco and St. Louis. Hoffman is the author of The Ad Contrarian and 101 Contrarian Ideas About Advertising. Reprinted from his blog The Ad Contrarian.

Ad of the Week with Oresti Patricios – Ramsay’s meaty new campaign

MarkLives Ad of the Week with Oresti Patricios – Ramsay’s meaty new campaign

Gordon Ramsay

Gordon Ramsay is back on South African television screens, but this time the British celebrity chef is not telling failed restaurateurs to “fuck off”, he’s checking Checkers’ racks.

“Checkers reckons their butchery’s top notch,” says the legend who holds an incredible 12 Michelin Stars. In the advert he’s carrying in a whole lamb on his shoulder into what looks like a pristine gourmet kitchen. You don’t immediately see that the chef carrying in the carcass is Ramsay, so there’s a big surprise when that meat hits the wooden cutting board, and that unmistakable, self-assured tone growls at you.

“Well, let’s see what they’ve got,” Ramsay asserts over music that sounds just like ‘Misirlou’ a folk song popularised first by Dick Dale and the Del-Tones, and then by Quentin Tarantino when it was used in “Pulp Fiction”. Viewers of the chef’s compulsive US reality show, Kitchen Nightmares, should find it familiar because ‘Misirlou’, a wild, rebellious soundtrack was used with that show. The makers of Ramsay’s television programmes have always made astute choices for their soundtracks, and the Checkers butchery commercial is no different.

“This is no ordinary lamb,” says Ramsay, picking up the Checkers’ rack. “It is certified, natural lamb. Alright, let’s go,” he adds as he spices the rack, and starts sizzling the meat in a black, heavy bottomed skillet. What’s really cool about the ad is that it is not overly scripted, and the experience of watching it is very much like viewing Ramsay during one of his shows. Except he’s not swearing at anyone, or telling them how crap they are. And the way he rolls his ‘rrrrrr’ with that guttural overtone when he says ‘boerewors’, is just priceless.

The ad works, not only because of the slick execution, but because it positions Ramsay as ‘the world’s toughest food critic’, which of course he is. Checkers have put massive work into trying to upgrade their butcheries over the years, investing in that annual boerewors competition and working with farmers, so doing a deal with THE chef makes sense.

Celebrity endorsements are risky in some aspects, but in Ramsay’s case he’s had so much bad publicity it hardly matters. Publicity is a kind of fuel that just seems to build his notoriety. But Ramsay’s 12 Michelin stars shows there’s one aspect of his life that he’s always serious about and that’s food.

It must have cost Checkers a fortune to do this deal with Ramsay, which includes smart use of social media and a PR campaign to drive the endorsement. Checkers, of course, are not saying how much – so the question that begs asking is: “Will it be worth it”.

Yes, that’s nigh to impossible to answer without knowing how much the sponsorship deal was, but what needs to be understood is this. The margins might be slim in retail, but the stakes in the supermarket industry are massive. There’s fat in that industry in the luxury and gourmet sectors, which Woolworths and Pick ‘n Pay have moved into with their ranges and stores.

Checkers has traditionally been positioned outside of that gourmet category, because it used to be positioned on price in the old days – can anyone remember ‘twolley for twolley’? But the Shoprite group has been working hard to change these perceptions by focussing on lines like cheese, wine, and of course meat. The butchery section is where a lot of hard work has been done by that retail brand over the years to reposition the store, and despite those Nataniel adverts, it is working.

The supermarket has brilliant wine, meat and cheese ranges and has worked hard to make it a more natural choice for gourmet appreciative consumers. The Ramsay advert speaks directly to this market in a bold, compelling way. It grabs you by the throat and makes you sit up and take notice.

I haven’t eaten some lamb or steak from Checkers in a while, but believe me the ad works. That’s where I’ll be this weekend to see if Ramsay’s on the money or if he’s just made another commercial. My bet is that he’s on the money, and the steak I’ll buy will be well aged, with good fat marbling. That it will live up to the sizzling sell.

Ad of the Week is published on MarkLives every Wednesday. See past selections here.
Oresti Patricios is the CEO of brand and reputation analysis company Ornico.

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The Gate Keeper Chapter 26 (In which doubts are erased)

by Andrew Miller TBW Smith Jones Wallace Broadbent and Ndimande is an agency in crisis. Their ‘basket of boutique services’ strategy has bombed. Only a massive new project can keep the doors open – all eyes are now on the corporate tent at Mangaung. Far in the background, an emergency replacement executive PA with decades of experience makes important decisions. Interns rise, board members take unexpected steps and things begin to change…

The intern discovers the truth of ancient white wisdom, via a wild paw on the thigh…

Chapter 26

In which doubts are erased

Vati’s lingering doubts as to the true nature of the advertising business – and hence Tim Broadbent’s general sanity – were eliminated within the space of 30 seconds. She had been summonsed by Mama E to an emergency catch up meeting with Him. If raised eyebrows are any measure of looming danger, Mama E was screaming at her on her way into his plush leather set up. Vati was entering a no prisoner zone.

He had His hands on her thigh within seconds. And it was a bare thigh. A thigh sans stockings or any kind of covering. His hand latched onto it like a wet towel. Before she even had time to scream the wet damp hungriness was shooting up the inner portion, straight to the holy land, grasping wildly. On instinct, which came from who knew where, she punched him viciously in the throat with a balled fist, and followed that with a savage nail scratch across the cheek.

And that, as they say, was that.

It was not possible to remove Vati from the team completely. They had touted her heavily with the client and she was expected to be a necessary strategic and aesthetic addition to the Mangaung venture.

That said, the scratches on His cheek and the insane pain He was experiencing when swallowing meant that He would have nothing to do with her. He demanded with every resource at His disposal that Vatiswa Magubane would sit at the very back of the bus.

She made sure to walk calmly out of his office, as if nothing untoward had taken place. She winked at Mama E in passing, then walked straight out the front door, out the four different security entrances and over the road to the Hyde Park shopping centre. She cursed summer as she walked  – no more summer skirts. Ever. Regardless of climate.

Vati sat at the same table she, Tim Broadbent and sweet, gracious and kind Phil, the graphic designer and poet, had occupied on another occasion. She reviewed, in sudden and renewed seriousness, their discussion.

Tim, thanks to his elevated position at the agency, had alluded to certain elements of the great EFT / Mangaung Hip Hop and rural banking plan that were not – by any stretch of the imagination – common knowledge. To wit: the project budget would be delicately skimmed in the form of un-announced management bonuses, ala Cricket South Africa. Nothing more than a percentage point or two, of course, but with budgets heading north of a few hundred million, and with the government tender also in the mix, certain unnamed personalities involved in the project were, he winked mournfully at his two new young friends, already eyeing out properties on the coast. According to Tim, it would be a relatively simple matter for anyone to “nail the bastards.”

“You would just have to cock the trigger at the right time,” he insisted. “About an hour and a half before they announce it would be about right. Just need to set up a press conference, notify them of it and then demand what you want.”

“A million each.” Phil laughed out loud. Vati choked on her pasta.

“Sure,” said Tim. “Why not. I was think more like five hundred each, but what the hell. You only retire once.”  He then launched a powerful and extended monologue on the regret of lost decades, wasted time and creativity pissed against the wall.

Now, the creepy sensation of that wet paw rocketing up her still young and relatively innocent inner thigh was all Vati needed for the debate that had been coursing through her these last few weeks to finally resolve itself. Tim Broadbent was an unlikely elder in her life – maybe even the most unlikely. He was white down to his bone marrow. He was white in ways she would never even comprehend. Nonetheless, he had spoken the truth. He had spoken from deep in his ancient white heart. It would serve her well to listen.

Part 1 -26. Part 27: December 5.
Author: Andrew Miller Illustrator: Lebohang Goge

EXCLUSIVE: M&C Saatchi set to launch new Africa agency

by Herman Manson (@marklives) M&C Saatchi is preparing to launch a new Africa agency. The venture, provisionally called M&C Saatchi Abel Africa, will see new affiliate offices launched or acquired in Nigeria and Kenya.

The London based M&C Saatchi group will then have an on the ground precise in East, West and Southern Africa. It already has offices in Cape M&C SaatchiTown and Johannesburg through M&C Saatchi Abel.

Moray MacLennan, worldwide chief executive of M&C Saatchi, revealed that the new agency will be driven from the M&C Saatchi Abel office in  Cape Town, which is in the process of recruiting an executive to lead the initiative.

The South African business is the fastest growing in the M&C Saatchi network and has grown from a staff component of 63 at his last visit to South Africa in August 2011 to over 150 today. Revenue (note: not billings) has passed the R80 million mark and its been winning business including Edgars Department Stores and Nedbank’s below-the-line account.

MacLennan says the local agency has been more successful than expected. It made a loss in its first year, turned a small profit in 2011 and is expected to do well in 2012. While margins are still substantially lower than in the European business he expects it will keep building to around 15%. Fast growth often translates into the use of more freelancers at a greater cost than permanent staff which impacts negatively on margins, says MacLennan.

In its Interim Results for the six months ended 30 June 2012 the group reported like-for-like revenues up 146% to £2.8m in the ME and Africa region and a profit of £330k.

On animosity by parts of the local industry aimed at the South African agency MacLennan shrugs and says M&C Saatchi used to be booed in London – its means you are making an impact and scaring the competition.

The launch of the Africa agency underscores the continents high growth market status as Europe lurches from crises to crises. Although M&C Saatchi usually prefers to launch start-up offices and grow them organically it will fast-track the Africa business through affiliates and acquisitions. “We are sitting on cash we can invest and we have no debt,” says MacLennan.

MacLennan adds that he wasn’t looking to “buy somebody who wanted to sell” but would rather buy an agency who wanted to join his network and grow within it. M&C Saatchi will investigate the market in East and West Africa over the next 3-4 months and the new agency should open its doors before the end of next year.

The M&C Saatchi network has made good progress over the past year. M&C Saatchi follows a strategy focused on organic growth and aims to only operate in key markets or regions. MacLennan says the office opened in Milan 18 months is doing exceptionally well.

Over the last 12 months the group has also opened an office in Abu Dhabi off the back of its win of the Etihad account as well as in Singapore. The New York office was upgraded to a proper agency with a new executive team under Jeff Brooks. The lack of a substantial presence there was long considered an Achilles heel by industry watchers.

A new office is also being opened in Europe today (Nov 27). At the time of publication its location was still embargoed but it has been on the cards for some time and MacLennan referred to it on his previous visit to South Africa. The new agency will service the Nordic region which MacLennan describes as the 10th biggest market in the world. It will also give the agency access to one of the highest concentration of digital experts in the world. It takes the total number of offices in the M&C Saatchi network to 27.

MacLennan continues to look at opportunities in Indonesia, Mexico and Eastern Europe.

Apart from new offices M&C Saatchi is rolling out successful agencies in sectors such as PR, mobile, CRM and sponsorships throughout its network (it has already launched M&C Saatchi Abel Mobile and M&C Saatchi Sport & Entertainment in South Africa).

MacLennan will also focus on attracting global business in the year ahead to benefit the broader network. M&C Saatchi recently won the global advertising business for Ballantine’s – the world’s No. 2 Scotch whisky.

MacLennan says real growth opportunities exist in Australia, Africa, the Middle East and Asia (the network is beefing up its investment in China and India).

While thousands of staff and massive agency networks used to make clients feel secure times have changed and legacy issues and a brain drain of top talent to the marketing industry or start-up agencies means many clients have lost faith in how the massive networks do business, says MacLennan. A more nimble and entrepreneurial M&C Saatchi is well positioned to take up the slack.

MacLennan describes the M&C Saatchi agency structure as one with central thinking and specialist execution. All the subsidiary agencies (like mobile, sport & entertainments etc.) sit in the same building as the mother agency and all the different agency strategists also sit together. MacLennan says the agency is strategising to what extent it needs to combine the creative departments of the various agencies – he has on opinion but wasn’t prepared to share it until he had discussed it further internally. He did hint that in the future creative functions of the various agencies might well be sitting in the same room as well.

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Mercedes-Benz launches online lifestyle magazine

by Herman Manson (@marklives) Mercedes-Benz South Africa has launched a new online lifestyle content portal called mblife . It has appointed its existing content marketing agency, New Media, to manage the new digital initiative.

Adelle Horler, content director at New Media, says the new site is a departure from the norm for a South African motoring brand, and aims to reflect the  lifestyle interests of current and future Merc fans  rather than have a focus on motoring. New Media also produces a print title for Mercedes-Benz and a digimag.

The new website takes the digizine further along its evolution towards a daily updated online lifestyle magazine. It is part of a strategy to engage with a younger, edgy audience and take the brand beyond those already driving a Mercedes.

Dylan Culhane has been appointed mblife’s editor. Culhane says content will focus on music, fashion, design, art, food, technology, trends and travel. The site will start with a feature a day and the focus will be on quality not quantity says Culhane. Horler adds that New Media treats the project the same as it would a glossy client magazine in terms of content quality.

Culhane has a team of freelance writers at his disposal. Mercedes-Benz will work closely with Culhane to distribute relevant content through its existing social media channels.

The content is SA focussed but Culhane expects it will have global appeal – SA culture has global currency through the popularity of its bands (like Die Antwoord), art and design.

The new site will be promoted through existing channels owned by Mercedes-Benz like its print magazine. Horler says the print magazine and new website remain separate projects but will supplement one another playing to the different strengths of online and print channels.

Culhane says the long term strategy for mblife is to allow Mercedes-Benz to build a closer relationship with a new generation of consumers. Mercedes has been shifting its product focus to more compact cars which appeals to that demographic.

New Media will look at partnerships with events like Fashion Week to promote the site and there is also the possibility of promoting it through other New Media platforms like VISI magazine.

Mercedes-Benz already operates a lifestyle focussed content site aims at the EU market. The site will carry no outside advertising.

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Weekly Top 10: Fastest rising search terms from South Africans on Google

With the help of Google Trends we are publishing the top 10 searched for phrases (minus the sexy stuff of course) by South Africans on Google over the previous seven days.

The 2012 Tax filing drew to a close on Friday and searches for and about the SARS efiling system dominates our list for fast rising web search terms on Google by South Africans. End of the month and the upcoming holiday season seems to have given retailers a boost – Pick n Pay, Game stores and Woolworths all headed higher in the fast rising searches list.

Fast rising searches

psl +150%
sars efiling +150%
efiling +140%
sars +90%
pick n pay +60%
computicket +50%
game stores +50%
supersport +50%
weather cape town +50%
woolworths +50%

Top 10 search terms

1. facebook
2. youtube
3. gumtree
4. google
5. gmail
6. facebook login
7. absa
8. fnb
9. yahoo
10. news

11. games
12. game
13. sars
14. weather
15. standard bank
16. love
17. efiling
18. maps
19. sars efiling
20. whatsapp
21. news24
22. cars
23. yahoo mail
24. nedbank
15. vodacom

Top 10 search terms minus social media/mail/search

1. gumtree
2. absa
3, fnb
4. news
5. games
6. game
7. sars
8. weather
9. standard bank
10. love

(For past data click here)

* Google Trends is intended for general analysis of volume patterns.
* When you see Breakout listed instead of an actual percentage, it means that the search term has experienced a change in growth greater than 5000%.

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How to direct a dictator (as told by Dean Blumberg)

by Kim Penstone Creating empathy for a man such as Robert Mugabe is no easy feat. But that was the task put to Dean Blumberg of Bouffant by agency Black River FC and client Nando’s. The result is the unforgettable “Last Dictator Standing”, which gave South Africans a glimpse into the loneliness of the long-term dictator since the demise of his brothers-in-arms Muammar Gaddafi, Saddam Hussein, Idi Amin and our very own PW Botha.

The ad sees the ‘Last Dictator’ reminiscing about the good old days with his crew of like-minded comrades, bringing to life a collection of Dean Blumbergoutrageous yet simultaneously nostalgic scenes (the water pistol fight with Gaddafi, the sand angels with Saddam…) that have burned themselves into the collective conscious of our generation – not only in South Africa, but across the globe.

After just six days on air and online, the ad had garnered over 1 million YouTube views. It was the number one entertainment video in South Africa for a week, and the number one video for the month. It went on to trend globally, with over 70 000 Facebook updates referencing the ad, and 9 530 tweets (and that’s only the open accounts that can be tracked), as well as garnering over 1000 blog and website posts. The Huffington Post commented on it, as did Boing Boing and Time. Even Stephen Fry mentioned it in a tweet.

The ad won Creative Circle Ad of the Year and the Loerie Grand Prix in 2012 as well as a Bronze Lion at the Cannes International Advertising Awards. It also sold bucket loads of chicken.

And Dean Blumberg almost turned it down.

“When I first saw the script, I was tired I’d just finished a big job, and I didn’t really have a vision for it immediately,” he explains shaking his head incredulously.

He adds that he was also amazed that Black River had given him this opportunity. By his own admission, he’s a newcomer on the commercials directing front – at the time, he had only five years under his belt.

So what was the secret to the ad’s success?

In a word: Courage.

Although Blumberg doesn’t say it out loud, it’s clear you need to have pretty big cojones to make an ad that makes that big an impact – not only across the country in which it airs, but also across the globe.

“Last Dictator” was big gamble on the part of agency Black River FC, not only because of the political content, but also the prevailing atmosphere of fear in the industry, and the resultant tendency towards conservative advertising.

“It’s a lot tougher and a lot tighter out there than it used to be,” Blumberg explains. “The demands on agencies are much greater. The need for advertising to succeed in quantifiable sales terms is huge. And if it doesn’t work in those terms, it’s not just bad – it’s losing the account bad.

“The fear factor in this industry is through the roof insane. Nobody wants to offend anyone, and nobody wants to take any risks. Nobody can afford to.”

And this is where, in Blumberg’s opinion, advertising has the potential to go horribly wrong.

“Clients believe that sales are what attribute value to a brand. But they’re completely wrong. People don’t buy into sales campaigns anymore. Because money is tight, people buy out of necessity, loyalty or love – nothing else.”

“Commercials are one of the avenues whereby brands create that love, and I believe that as filmmakers we play a key role in this,” he says.

“Last Dictator” is a case in point. It was risky, it had the potential to offend. But because the ad was universally loved, it paid dividends not only in terms of heavy metal but also in sales. Across the country, and around the world wherever you could buy Nando’s, people did so in droves. Sales went through the roof.

How does he do it? Like any other high-achiever, he works incredibly hard. He takes his job seriously. So seriously, in fact, that in the run up to shooting Nando’s “Last Dictator Standing” (which took home the 2012 Loerie Grand Prix), he spent every waking minute of three weeks studying the dictators, immersing himself into their worlds, analysing their body language, scrutinising their public personas and delving into their private lives, learning their individual nuances and analysing everything from their wardrobes to their wallets.

Prior to directing Santam’s Sir Sneaky for example (which won a joint Loerie Campaign Gold in 2012), and upon hearing that he would be working with Sir Ben Kingsley, Blumberg spent three months watching and rewatching every Ben Kingsley movie he could find, reading about the man and his success, trying to understand how he works and what makes him tick.

“I know far more about Sir Ben than I should,” he admits reluctantly.

This comes across clearly in his work. Because he knows so much about his subject matter, he has the ability to communicate an entire concept with a single smirk, a simple pair of sunglasses or a pair of pristine white gloves.

Blumberg is an obsessive observer, a consummate collector of facts, figures and information. The way in which he works is reminiscent of a quintessential independent film director, someone who should be rolling his own tobacco on a set somewhere along the French Riviera, instead of in an office in Rivonia.

Blumberg has a background as a film director. In fact, his short films have been showcased at the Cannes Film Festival (the real one). He is still making films – today they are just shorter and his main characters are brands.

And herein lies the secret to his success.

Blumberg’s ‘films’ all connect with their audience, in much the same way that a full length feature film does. But unlike a feature film director, who has 120 minutes to create that connection, Blumberg has 30 seconds.

Although this is one of Blumberg’s favourite topics and he admits he could hold court for hours, there are certain rules that he sticks to:

# 1

“Never talk down to an audience. Never assume that the audience needs an explanation at every turn,” says Blumberg.

If scripts or directors fill in all the gaps, there is no space for the audience to fill in their own gaps. It gives them an excuse to passively watch, instead of actively engage. A good director will give the audience clues, as opposed to telling them what to think.

#2

“Casting is crucial, in fact, it’s 95% of the job. We get stuck in a rut of what we think is good in South Africa, partly because we have a limited local pool of talent – but no one says you have to stick local.”

Would “Sir Sneaky” have been as successful as it was without Sir Ben Kingsley at the helm?

# 3

“People need to see themselves in the characters on screen. They need to see a reflection of their own humanity.”

This is why, in Blumberg’s opinion, “Last Dictator” was such a roaring success.

“We could have mocked Mugabe, it would have been so easy, but instead we made him human. In that brief instant, we all connect with the man as opposed to the caricature, because everyone understands what it feels like to be lonely,” he says.

#4

Although he doesn’t say it out loud, it’s clear you need to have pretty big cojones to make an ad that makes an impact.

“To make a really great advertisement today, in this climate, is something really really special,” Blumberg concludes. “Clients are tough, the demands are huge, budgets are low – it’s actually a really painful process. So I take my hat off to clients and agencies that are still making it happen.”

Ever the thinker, Blumberg adds one last though to the conversation:

“The good news is that this hardship means that advertising is no longer an industry for people who just want to get rich and live glamorously. You will only make it in this industry if you are really committed to it, and that’s great too, because it means the end product will benefit.”

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Magazine covers we love … featuring Obama 2.0

MarkLives.com runs a regular slot featuring the best local and international magazine covers every week. We recognise well thought out, powerful and interesting (and hopefully all three in one) magazine covers and celebrate the mix of pragmatism, creativity and personal taste that created each of them. By media blogger MediaSlut.

 

With President Obama in the White House for another 4 years, and a great campaign behind him, I thought it might be appropriate to showcase some of the more exciting President Obama related covers pre- and post-campaign…

INTERNATIONAL

Harper’s Magazine, September 2012

Clean. Simple. Back to basics. All the Harper’s (not to be confused with Harper’s Bazaar…) covers follow this recipé, but there’s just something about this drawn image of President Barack Obama that draws me in. This cover appeared in the run up to the Presidential Election.

Huffington, 9 September 2012

A collectors item according to me. A great cover, celebrating a great man, compiled with hundreds of images of President Obama. In all fareness, they also did the same with a cover for Romney.

TIME, 12 November 2012

Just before the election, TIME published this cover that can be read from either side… Great and simple concept with a strong message of how close an election it was expected to be…

The Economist, 10 November 2012

The now famous photo also features on the cover of The Economist. Only when I read the story behind the picture did I realise that this picture photo wasn’t actually taken on the day of his re-election but actually a few months earlier by his campaign photographer. Great image, and great cover line… No really, now go hug a Republican.

New York, 19 November 2012

I’ve seen the work of artist Craig Redman before and he has been involved with a few famous campaigns internationally. This cover and art work is something new (of President Obama) and a great celebration of the diverse man he really is.

– The (for now anonymous) blogger behind MediaSlut knows way too much for his own good about media in South Africa. Magazines in particular. His mission is to show when South African magazines might fail, but most importantly, succeed. If you’re looking for a library about South African magazines and news, your one-stop pitstop is MediaSlut. #MagazinesForTheWin

– Find a cover we should know about? Tweet us @marklives and @mediaslut
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NoMU steals foodie hearts

by Herman Manson (@marklives) Paul Raphaely promises hot chocolate on a rather dreary morning at the NoMU offices in an industrial park somewhere near Cape Town International. It’s good stuff too, but the offices are pretty spotless, which is disappointing after another editor promised me these guys could spend all day licking chocolate dust off their office desks, as she fully intended to do should they ever make her an impossible to say no to offer of employment.

The business is just starting to put a tough couple years behind it, says Raphaely, with the Great Recession and market instability in the US and Europe seeing exports collapse from 86% of its business 2010 to 14% today. It had lost 16 export markets after huge initial success in getting its products on international shelves in what Raphaely describes as ‘a helluva shock.’ At one stage NoMU was exporting to 38 international markets.

NoMU is owner managed by Raphaely and his business partner and wife Tracy Foulkes. Foulkes had run her own catering business back in 2000 and had started to develop products for a deli she wanted to open. Raphaely, then a brand manager at Seagram SA for Captain Morgan Dark Rum and Glen Grant Whisky, left his job to assist then girlfriend Foulkes in her new business.

NoMU of course sounds like ‘No-Moo’ – something Raphaely hoped would appeal to then vegetarian Foulkes as a brand name, and it evolved to ‘NoMOO’ and then ‘NoMU.’ Geddit? No meat = no cow = ‘No-Moo’(it’s their story and they are sticking to it).

The duo took a category they considered dull and made it sexy, and the company quickly become known for its spice rubs, so much so that a year in it found itself with shelf space at Pick ‘n Pay. They would branch out from rubs and dips to quality stock and hot chocolate. The hot chocolate is what they became really famous for really quickly.

NoMU also create premium private label products for Woolworths (which helped offset the losses of those export markets).

Art director Luanne Toms had created the NoMU logo ‘in an afternoon’ jokes Raphaely and it has remained virtually unchanged. The logo helped Foulkes and Raphaely connect with the new brand and made tangible the possibility of building a real business out of the NoMU products Foulkes had developed.

Packaging design for NoMU reflects the different design aesthetic of the two partners – Raphaely prefers a slick modern look and feel while Foulkes’ design ethic  yearns for something warmer and more organic (or ‘life on a farm’ as Raphaely puts it).The warmer colours on the packaging come from Foulkes, the typography speaks for Raphaely.

Raphaely says the brand has no formal marketing budget. They have only ever paid for a single print ad, and prefer instore, a popular online newsletter, social media (handled directly by Raphaely for the most part) and PR to build market awareness. It’s never tied itself to any ad agency either – Raphaely says he and Foulkes have strong opinions and ideas and often knock heads with the creative directors they sometimes approach (or get approached by).

Raphaely says the NoMU website is built on WordPress and generates more than half a million a year  in revenue for the business already. It’s rolling out innovative packaging design such as 100g envelopes for the rubs to limit transport costs. It will invest and scale the site as ecommerce picks up – a recent special saw such interest that the site fell over so Raphaely is careful about growing it too quickly.

Their sugar free (SKINNY) hot chocolate is the best selling product in the stable, followed by the rubs, and then the Decadent Hot Chocolate Chunks drink. NoMU employs around 42 people on a permanent basis and another 53 casuals when required.

Raphaely is critical of the red tape and legislation around doing business in South Africa – it puts smaller businesses at a distinct disadvantage when they already have to compete with the giant conglomerates of the world. The Consumer Protection Act especially will cost his business as it has to keep adapting its packaging design to new rules and regulations.

The company recently had to change its packaging for its hot chocolate product form ‘Sugar free’ to ‘Skinny’ in accordance with new rules – costing them a bundle when really the business needed to turn over every cent several times.

But overall the business seems to be growing again, investing in new machinery and fine-tuning its product range. NoMU has established itself firmly as a premium foodie brand and has managed to successfully ride the wave of interest in all things food brought about by celebrity chefs and cooking reality shows.

It’s a South African success story with all the accompanying ups and downs, blood, sweat and tears (and some hot chocolate) that entails.

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