by Mongezi Mtati (@Mongezi) “Can you make us go viral?” That’s what some clients still ask whenever we talk about social media and interacting with brand evangelists. It’s a popular buzzword and every brand wants a piece of it. However, going viral, though great for the ego, is often short-lived and may not cause a long-term impact and organise your customers into a community.
Tag archives: brand strategy
The Sell: The powerhouse and the people — how decision-making is changing
by Mimi Nicklin (@MimiNicklin) It seems to me that the four major news headlines right now may have a fundamental impact upon the world as we know it, and the people living upon it. Behind these stories lie the seismic shifts in consumer perceptions, confidence and behaviour that are slowly forming as the news keeps rolling.
The Dissident Spin Doctor: Dear Brand Manager, your social brand strategy bores us
by Emma King (@EmmainSA) We’ve all been cornered at some point in our lives. Cornered by an acquaintance or co-worker into listening to lengthy and detailed descriptions of holidays (we did not get to have), all while living through a computer avalanche of accompanying slides.
Surely, they know we don’t care.
We see brands spending more money and time trying to tell stories about themselves to their consumers, and it’s becoming ever more prevalent as we see digital and social media channels as a way to pump out our stories – our ‘content’ – to the reluctant consumer. Brands have become the yapping co-worker who cornered us to listen to a detailed account of their holiday itinerary.
Do we care that your brand product, for example, was first formulated by a nomadic people, eking out an existence in a remote jungle by making vodka from a rare root, distilled over the pure leaves of a rare orchid?
I’m not sure we do. In fact I’d go as far to say that all most of us care about is that the products tastes good (or feels good, or looks nice), is as cheap or as expensive as our wallet demands, and essentially makes us look cooler/hotter/thinner/more trendy when we are seen consuming it.