by ORiSA. From digital to real world, SA’s much-loved luxury brand seeks to get its share of SA’s record-breaking R1tn shopping revenues.
Tag archives: Andrew Smith
The CX-Files: Eat your own lunch — be brave & expand into the unknown
by Julia Ahlfeldt. Why are there still brands that break the cardinal rule and build their businesses around their needs — and not their customers?
Yuppiechef and the secret recipe to ecommerce success
by Herman Manson. In the entrance hall to the offices of Yuppiechef, the online retailer of high-end kitchen goods, are emblazoned the names of its first two hundred customers.