by Bob Hoffman (@adcontrarian), San Francisco Bay Of all the silly, naive marketing notions that have accompanied the growth of the Internet, the most pervasive and foolhardy is the idea that the “consumer is now in charge.”
The truth is exactly the opposite. The consumer today has less control than ever.
The web has intensified and consolidated the hold that large media entities and large marketers have on our culture, our economy, and our purchasing habits.
Callow digital utopians believe that because we consult Yelp to find out what some fixie biker in Brooklyn thinks is good pizza, we are freeing ourselves from the power of corporate and media dominance.
For the most part, digital media and traditional media have become indistinguishable. They are driven by the same need to attract eyeballs, which means they are obsessed by the same stories and slaves to the same types of narrative.
You can take Yahoo’s top stories on any given day and be pretty certain they will be identical to the top stories on the nightly news. You can check what’s trending on Twitter and be pretty sure it will be on the evening trash magazine show.
Corporate marketers are learning very quickly how to manipulate technology to leverage the assets of the new media types. Or haven’t you heard of Facebook?