Tale of two outages #seacom #blackberry

On 10 October, South Africans wrestled with two major connectivity outages: the SEACOM undersea cable and the BlackBerry Internet Service both went down. But the outages were one thing; how users were treated was another, writes ARTHUR GOLDSTUCK. They provide a case study in both successful and disastrous public relations.

The next big shift in smartphones

Lurking beneath the headlines of the iPhone 4S launch was a signpost to the next big shift in smartphones – high end devices at low-end prices. ARTHUR GOLDSTUCK explores the meaning of a $99 iPhone 4.

And your next phone is … (hint: don’t assume its an iPhone)

With the market changing so fast, what smartphone should you get next? It’s an increasingly complex question, writes ARTHUR GOLDSTUCK as he lays out the landscape for your future options.

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