by Carey Finn. The JLL SA head of hotels and hospitality talks growth, regulations and changing consumer trends in the local accommodation sector.
Tag archives: hospitality industry
The Real McCoy: The power of detail
by Sean McCoy (@TheRealMcCoyTRM) My recent immersion in the hospitality industry has brought the notion of internal branding sharply into focus. Notwithstanding that it was at the premium end of the industry, or even extreme premium, the commitment to the role of people in delivering the brand experience was visibly on display and something to digest.