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Subscriber FAQ

How do I subscribe to MarkLives?

Simply enter your email address in the red block on our front page and hit subscribe.

You’ll receive an email asking you to confirm your subscription request. Please check your spam folder if it doesn’t come through straight away. Go ahead and click on confirm subscription.

It’ll now ask you to complete your account information. Remember to select “I agree to the MarkLives terms of service” before you click on “confirm profile”.

You’re now logged into your profile. You may choose to complete some additional profile information. This is completely voluntary. You may also choose to go directly to your profile or to upgrade to a Premium account (meaning you will receive every edition of our weekly newsletter, plus breaking news as it happens).

Will this give me access to all your content?

No. You’ll receive one of our weekly newsletters once a month free of charge. To receive all our content, you’ll need to upgrade to a premium account from as little as R50 a month.

May I cancel my premium account at any time?

Yes, you may cancel your premium account at any time via your client dashboard if you’re on a month-to-month contract.

What does a Premium subscription cost?

It’ll cost you R50 a month, debited monthly, or R549 for the full year, paid in advance.

May I share the MarkLives newsletter with friends or colleagues who’re not subscribers to your paid-for product?

No — each subscription is linked to a single user account and forwarding would be a breach of service of our Terms of Service. You’re allowed to occasionally forward the newsletter to a friend or colleagues, though, to encourage them to sign up.

May I add one email alias that forwards to multiple email accounts?

No – you need to take out individual subscriptions for each member of your team.

What security is in place in terms of your mailing list?

“As a European entity, we abide by the EU’s General Data Protection Regulation. In fact, we were the first company to obtain the AFAQ certification from AFNOR, which guarantees compliance with the principles of GDPR. This hasn’t changed and Mailjet will continue to offer a GDPR-compliant email solution for all of our clients around the world.Mailjet also makes data security a priority, which is why we went through the rigorous process to obtain the ISO 27001 certification, the international standard for best practices of information security process. This certification requires companies to not only implement company-wide processes pertaining to security policies, data handling and access, but also infrastructure controls.

“Our security processes begin with our product development, and the scope, lifecycle and fundamental principles of Mailjet’s security policy are to the highest standard, ensuring all information hosted on the Google Cloud platform is secure.”

We don’t sell data or contact information; access our privacy policy here.

How do I unsubscribe?

Login to your profile via MarkLives.com. Select Update Profile and then untick ‘Send me newsletters.’ You will no longer receive emails from MarkLives.

 

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