by ORiSA. From digital to real world, SA’s much-loved luxury brand seeks to get its share of SA’s record-breaking R1tn shopping revenues.
Search results for: yuppiechef
Inside Yuppiechef’s omnichannel retail strategy
by Kim Penstone. On 1 October 2017, Yuppiechef officially opened the doors to its first brick and mortar store in Willowbridge, Cape Town.
Yuppiechef and the secret recipe to ecommerce success
by Herman Manson. In the entrance hall to the offices of Yuppiechef, the online retailer of high-end kitchen goods, are emblazoned the names of its first two hundred customers.
Alastair Tempest on trust at the speed of the internet [interview]
by ORiSA. Alastair Tempest, Ecommerce Forum of Africa CEO, answers four big questions about online retail.
Manuel Koser on investing in entrepreneurs [interview]
by ORiSA. Manuel Koser, Silvertree Investments founder and managing director, answers big questions about entrepreneurs and online retail.
Customer experience a growth driver at Cape Union Mart [interview]
by ORiSA. Amanda Herson, director of ecommerce, speaks about Cape Union Mart’s omnichannel future.
Driving retail ecommerce growth in SA a matter of trust
by ORiSA. Transparency, setting industry standards for excellence, education, and a trust mark that’s an indicator of a safe place to shop online.
The CX-Files: Eat your own lunch — be brave & expand into the unknown
by Julia Ahlfeldt. Why are there still brands that break the cardinal rule and build their businesses around their needs — and not their customers?
Brands & Branding: The infinite loop of purposeful & agile brand-building
by Dr Carla Enslin. Consider the infinity loop, in all its seductive and sinuous elegance. But it can also be quite useful as a physical demonstration and metaphor when applied to strategic brand-building.
The CX-Files: The CX metrics that matter most to customers
by Julia Ahlfeldt. Here are four ways to future-proof your business.