by Leeya Hendricks. ‘Micro-moments’ in the customer experience are vital because they’re treasure troves of data about the buyer’s journey.
by Tenielle Maris. Never has there been a better time to pinpoint the most-opportune moments to make your brand hard to resist.
We’ve created a table of independent creative agencies in South Africa. Listings are voluntary and made directly by the agencies involved.
Carey Finn talks to Sarah Browning-de Villiers about the challenges lockdown and WFH have posed to communications for companies, and possible solutions.
by Charlie Mathews. “Transformation is a radical act of converting hierarchies into democracies,” says this speaker, facilitator and coach on culture change needed for cultural transformation in this interview.
by Jason Stewart. Less than a decade ago, privacy was easy to achieve — not so today.
by Charlie Mathews. MarkLives speaks to multimedia artist, Lebogang Tshetlo about his multiple transformations, and how he’s transmuted personal pain to find a new sense of self.
by Charlie Mathews. A pragmatic, centred approach to building a business is transformational.
by Charlie Mathews. As the world watched ordinary Americans courageously face off a Trumpian display of violent, systematic racism backed by police brutality, Nike made an ad.
by Leigh Tayler. Much has changed in a mindbogglingly short period of time, and one such thing is my latest WTF?! moment — the virtual meeting.